Complaint Review: Virtualvocations.com Laura Spawn - Internet
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- Author Confirmed
- Virtualvocations.com Laura Spawn virtualvocations.com Internet U.S.A.
- Phone:
- Web:
- Category: Work at Home Business
Virtualvocations.com Laura Spawn Takes money out of your bank account for subscription renewal without notifying you first or giving you opportunity to unsubscribe Internet
*REBUTTAL Owner of company: Response to Customer Allegations Regarding Subscription
Show customers why they should trust your business over your competitors...
Laura Spawn charges $49.99 for a 6-month subscription to virtualvocations.com, which lists work-at-home jobs that are listed for free on other Web sites. Then she automatically takes money out of your bank account for renewal without first notifying you about the bank transaction so that you can, first of all, make sure there are sufficient funds in your account, and, secondly, give you the opportunity to cancel your subscription before the renewal date. Her automatic-renewal-without-advance-notification policy caused a financial hardship for me and my family, and yet she refused to give me a refund for the subscription renewal that I do not want.
Theresa
Gardnerville, Nevada
U.S.A.
This report was posted on Ripoff Report on 11/13/2008 09:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/virtualvocationscom-laura-spawn/internet/virtualvocationscom-laura-spawn-takes-money-out-of-your-bank-account-for-subscription-ren-390811. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Response to Customer Allegations Regarding Subscription
AUTHOR: Virtualvocations - (U.S.A.)
SUBMITTED: Wednesday, February 18, 2009
VirtualVocations is a job compiling website for telecommute positions available on the Internet. As stated on our homepage, we are a service website, saving people the time it takes to research work at home positions on their own.
We utilize PayPal as our third party payment processor for our available subscriptions. PayPal does not send out prior notices when subscriptions are coming due, however, upon signup, subscribers receive an email from PayPal letting them know the terms of their subscription and that they are able to cancel at any time to stop further charges.
VirtualVocations also provides on their homepage, easy to read information that states the subscriptions are recurring, as well as the fact that subscribers are responsible to cancel their subscriptions before the next due date to avoid further charges to their accounts.
Occasionally, subscribers become disgruntled when they have forgotten to cancel their subscription and the renewing payment creates a hardship on their bank account. Because subscribers have continual access to our database after their subscription renews, we very rarely provide refunds unless there is a technical error that does not allow them to access their account.
VirtualVocations is dedicated to providing a legitimate service to our subscribers. If you have further questions regarding this report, please don't hesitate to contact us at:
866-745-1265
Thank you.
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