Report: #547664

Complaint Review: Vistaprint LTD Lexington, MA

  • Submitted: Wed, December 30, 2009
  • Updated: Wed, December 30, 2009
  • Reported By: Brian — Harrison Maine United States of America
  • Vistaprint LTD Lexington, MA
    95 Hayden Ave
    Lexington, Massachusetts
    United States of America

Vistaprint LTD Lexington, MA Fraudulent Bank Charge Lexington, Massachusetts

Show customers why they should trust your business over your competitors...

Discovered unusual activity on my wife's bank account. Two Pending amounts are listed for 12/31/2009: $1.00 and $9.98 and Vistaprint LTD, Lexington, MA is cited,

I advance Googled: "Vistaprint Ltd Lexington MA"  and found the report of Dec. 29, 2009 filed by Leigh, Sterling, MA. I called our bank and asked the Branch Manager to investigate.

Over the last 10-11 years we have had several transactions on line with Vistaprint. Mostly for business cards; most recently, a month or so ago, I accepted a free offer and had some VFW cards printed up.  My wife has not had any transactions for months, if not at least a year or more.

According to the bank branch manager, somehow someone got hold off my wife's debit card.  I don't think this is the case but the bank insists that's how these latest fraudulent charges had to have occurred.

For all I know, access may have been achieved by entering random bank account numbers. My wife DID misplace a VISA credit card a s few days back, but I don't see the connection with our bank.  I am inclined to believe Leigh's report that Vistaprint infromation being shared with affiliates has to be the way this is happening.

I am retired and habitually check our bank accounts on line several times a day.  If this was not my habit, days could have gone by before we might have noticed this activity.  It appears that the first charge of $1.00 may be a "test" amount. Emboldened by the success of the first amount being accepted, a bigger amount is then tried.  It's possible my wife's account could have been cleaned out.

Although my wife rushed to the bank today after I called her and closed her debit card access tight away,  I haven't yet gone to the inconvenience Leigh did as he accounts in his report.  I certainly may hesitate to do business with Vistaprint in the future. You can rest assured, I will certainly bring this incident to their attention before doing business with them again.

Brian, Harrison, Maine
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 12/30/2009 02:51 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.