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Report: #1278323

Complaint Review: Vistaprint Netherlands B.V. - Internet

  • Submitted:
  • Updated:
  • Reported By: idaho34842 — Holley New York United States of America
  • Author Not Confirmed What's this?
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  • Vistaprint Netherlands B.V. Internet USA

Vistaprint Netherlands B.V. This was a link through google dot com Vistaprint Netherlands B.V.Company InformationHudsonweg 8Venlo, Limburg, 5928 LW The Netherlands+31-778507700If I click the contact us link, it brings me to a different company altogether which is...Cont Vistaprint Netherlands B.V. removed money from my paypal account without authorization. Netherlands Internet

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On 12/13/2015 I noticed that an amount of $119.99 was taken out of my paypal account through my bank account. I did NOT authorize this transaction! Paypal said that I had a payment agreement with them starting in 2014 for double the amount of ($239.98) that they took out in 2015. But I did notice the amount of $119.99 initiated and taken out on 11/12/2014 so now I'm confused as to whether I actually did have an account in the first place.

The problem with that is;

1) I obviously don't remember a year ago

2) Who's ever heard of that amount to be taken out without tax or shipping charges?

3) I haven't received any physical material or an email stating what I actually purchased from Vistaprint or Paypal.

4) The primary funding source is my paypal balance, (which has been zero dollars for longer than I can remember) with no 
    "back up funding source" but they took the money out of my now closed business checking account. (The business is
     closed, not the checking account)

5) Has anyobe ever heard of this particular company with this exact name besides the other guy who filed a report? When I
    did a search through google and I clicked on the link, it brought me to a Hoover's Inc. website.

6) When I clicked on chat, they told me I was in the wrong place and they couldn't help me. (I did save all the chat and used
     a snipit tool to save the entire page)

7) When I clicked the chat button again, a different operator (Ralph) came on and immediately closed the chat. I just clicked
     on the chat button a third time, got the same operator named Kevin and he immediately closed the chat as did the
     previous operator Ralph.

8) When I went to vistaprint . com, I had no other orders after 7/20/2011 for the amount of $14.82

9) Paypal closed the case in 6 days and said I did have a payment agreement, but when I click on payment agreements,
    there is none.

I'm sure I'm leaving out something, but this is what I have at the moment.

This report was posted on Ripoff Report on 01/06/2016 07:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vistaprint-netherlands-bv/internet/vistaprint-netherlands-bv-this-was-a-link-through-google-dot-com-vistaprint-netherlands-1278323. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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