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Report: #376995

Complaint Review: Vistas Alara Canyon Creek - Austin Texas

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  • Reported By: Austin Texas
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  • Vistas Alara Canyon Creek 8225 N FM 620 Austin, Texas U.S.A.

Vistas Alara Canyon Creek Bad Leasing Office. Family endagerment. Lawsuit Austin Texas

*Consumer Comment: Alara Canyon Creek has been dishonest with me

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Where do we begin. Ever since we have moved into this complex we have been treated like crap. It has been over a month and we have not had things like nails sicking out of our floor fixed. We have not had our doors re keyed so nobody can be hiding in our garage, they are not attached.

We have an insect investation and NOTHING has been done about it, even when I told them I woke up to a scorpion on our leg. Our neighbors party all night, smoke pot out side and cause MAJOR disturbance and the leasing office has FAILED to do anything about it. They gave us a noise violation when we were not even here and another time where we were just watching TV.

Now our neighbor tried to start a fight with me and then went to tell the leasing office I did the same thing, now they are evicting me, my wife and my son and NOT evicting the college pot smoking kids that party all night.

The leasing office has put our family in danger and seems to do nothing about it.

Graceland
Austin, Texas
U.S.A.

This report was posted on Ripoff Report on 09/29/2008 12:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vistas-alara-canyon-creek/austin-texas-78726/vistas-alara-canyon-creek-bad-leasing-office-family-endagerment-lawsuit-austin-texas-376995. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Alara Canyon Creek has been dishonest with me

AUTHOR: Dismayedaustinrenter - (U.S.A.)

POSTED: Thursday, October 30, 2008

I am a current tenant, and have watched Alara Canyon Creek go from residential housing to student housing. It is next door to the new location for Concordia University. The grounds are now littered with beer cans, discarded arm chairs, condoms, and assorted trash. The parking lot has become an extra lot for Concordia. The row of spaces closest to the university fills up with cars in the morning, and one can watch the students leave their cars and walk into Concordia's property. It is noisier on weekends than it was, I have heard the parties, and the construction during the building phase of Concordia was even worse for me. They'd start at seven in the morning and stop at 6 at night, pounding the hard ground to make way for a pipe of some kind. That pounding lasted several weeks.

When I was researching this apartment, there were many trees between Alara Canyon Creek and the new Concordia sight. One could not tell if the university had been finished or not, because of that. My leasing agent told me, contrary to the truth, that the construction at Concordia had been finished, that the row of trees on the edge of the apartment could not be cut down because it was a "bird preserve," and that they were going to keep Alara Canyon Creek a residential property. I found out later, the staff recruited at Concordia for renters! The trees were gone within 6 weeks, and construction noise was unbearable, like a freight train.

There are other lies, which I can not address until my lease is up and I am gone from this complex. But I will vouch that the office staff is not helpful, and are sometimes rude, particularly one male leasing agent. They do not respond to my inquiries at all. They don't return calls, though they say they will call you when you show up in person, the few times you and find a person to talk to in the office. I got the impression that they want people who are not students to move out, that they feel they can make more money renting to students.

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