• Report: #352070
Complaint Review:

Vitamin Health And Diet Centers (vhadc.com) Aka GBC Sales Group

  • Submitted: Wed, July 16, 2008
  • Updated: Wed, July 16, 2008

  • Reported By:Northern Westchester New York
Vitamin Health And Diet Centers (vhadc.com) Aka GBC Sales Group
vhadc.com Internet U.S.A.

Vitamin Health And Diet Centers (vhadc.com) Aka GBC Sales Group Items never received, strung me along about re-shipping/ refund Hicksville, NY Internet

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I placed my order May 5, 2008. I got notification that it had shipped on May 15, but I never received it. I spoke with a man called Joe several times after that, and we agreed that his company would file a claim for the missing items and then re-send the order. He left me a message on June 12 saying that the claim had been filed for the full amount of $46.80 and that they had reordered my items. He indicated that they would reship within a week or so.

Since then, I called and e-mailed several times, but never got a response. On July 14 I called and found that the regular voice mail box was full, so I tried the alternate number from which the June 12 phone call was made, and got Joe on the phone again. He sounded nervous and indicated that he'd been out sick and had never heard back about the claim filed, but that they'd reship my order as soon as possible.

When I asked for a refund instead, he stated that only his boss could do that and that the boss wouldn't be in until the weekend. When I asked if I could contact his boss directly, he said that he couldn't give me any more information than a name (Paul Thomas) or he'd get in trouble.

Now, I'd like to trust that this company will process a refund as promised, but it has been too long with too many issues, and I don't have faith that this will be resolved without assistance. I contacted Paypal, but, like another poster here indicates, they can do little since it's over 45 days.

However, Paypal did indicate that even when it's too late for individual cases, they save the details and when they notice a pattern of fraud from particular merchant, they eventually go after the merchant. So if you ordered from vhadc.com through Paypal, you may want to file a claim, even if it's over 45 days. I've also filed a dispute with the credit card company through which I funded my Paypal purchase. Paypal also suggested that I report this to ic3.gov, which handles Internet fraud. This will be my next step.

Northern Westchester, New York

This report was posted on Ripoff Report on 07/16/2008 04:29 PM and is a permanent record located here: http://www.ripoffreport.com/reports/vitamin-health-and-diet-centers-vhadccom-aka-gbc-sales-group/internet/vitamin-health-and-diet-centers-vhadccom-aka-gbc-sales-group-items-never-received-stru-352070. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Vitamin Health And Diet Centers (vhadc.com) Aka GBC Sales Group

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?