• Report: #287801
Complaint Review:

Vivitek Shop NBC

  • Submitted: Thu, November 29, 2007
  • Updated: Thu, November 29, 2007

  • Reported By:Alexandria Virginia
Vivitek Shop NBC
www.shopnbc.com; www.vivitek.com Nationwide U.S.A.

Vivitek Shop NBC Gemstar 56" Gemstar Vivitek DLP TV from Shop NBC - no warranty offered - endless repairs Eden Prairie Minnesota

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We ordered a 56" DLP Television from Shop NBC. It cost over $2300.00. They offered no extended warranty after the 1 year manufacturers warranty - which did us no good as Vivitek wouldn't honor it since we actually purchased from Shop NBC? We found out after we purchased it that we could find NO ONE to offer us an extended warranty ion it - not even Sears - which lets me add all appliances and electronics to my extended warranty plan.

The "lamp/bulb" only lasts a year if that and it cost $200 to replace. Shop NBC could care less - won't assist in helping you to reach Vivitek to get service, etc. We called Vivitek and all they will do is send expensive parts - even if it has nothing to do with whats wrong?! They can't even help you to find a repairman to fix the tv or put in the parts.

I will NEVER buy anything from Shop NBC again. I think if they offer a product like this - they should stand behind it. Its a huge investment and now just sits dark - until we can afford to get another one.

Alexandria, Virginia

This report was posted on Ripoff Report on 11/29/2007 06:01 PM and is a permanent record located here: http://www.ripoffreport.com/reports/vivitek-shop-nbc/nationwide/vivitek-shop-nbc-gemstar-56-gemstar-vivitek-dlp-tv-from-shop-nbc-no-warranty-offered-287801. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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