• Report: #412554
Complaint Review:

Vivitex Corporation

  • Submitted: Thu, January 15, 2009
  • Updated: Thu, January 15, 2009

  • Reported By:New Milford Connecticut
Vivitex Corporation
15700 Don Julian Road, Suite B City Of Industry, California U.S.A.

Vivitex Corporation - ShopNBC Failed to Live Up To Their Promises City Of Industry California rnia

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I purchased a Vivitek 51 in DLP HDTV from ShopNBC less than a year ago and 10 weeks after I purchased it the lamp was not working- no picture. Vivitek refused to honor the 6 month warranty backed by ShopNBC. After several weeks of waiting for a replacement I purchased the lamp and it came in defected. I tried to get Vivitex to honor their warranty without any success. I purchased the TV because of my trust for NBC. Therefore, I hold Shop NBC and the announcer who sold the TV responsible for misrepresentation with respect to the information they failed to give out to the consumer about the warranty. I will never purchase through Shop NBC again and I will send a copy of this to the editor of the NY Times and my local newspaper and on the BBB online. Any help would be appreciated because now I have a Large Screen TV that is taking up space in my family room collecting dust.

New Milford, Connecticut

This report was posted on Ripoff Report on 01/15/2009 03:56 PM and is a permanent record located here: http://www.ripoffreport.com/reports/vivitex-corporation/city-of-industry-california-91745/vivitex-corporation-shopnbc-failed-to-live-up-to-their-promises-city-of-industry-califo-412554. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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