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Report: #1387509

Complaint Review: volunteerbrasil.com - Internet

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  • Reported By: Anonymos — Alabama USA
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  • volunteerbrasil.com Internet USA

volunteerbrasil.com First name: Marcos PauloLast name: Dos SantosCountry: Brasil Register fake accounts on travel websites, like CouchSurfning (the account name was Petra Karlsson, Swidish living in Brasil for 6 years). She contacted me, saying he/she wants to travel with me in South America and she liked my travel plan (as i have posted in some travel groups I am looking for a travel buddy). Saying found a great travel deal for all flights in South America and give the email address contact@volunteerbrasil.com, http://volunteerbrasil.com/. I contact the company they asked me to transfer money through MoneyGram only to a person - First name: Marcos Paulo Last name: Dos Santos Country: Brasil. Once I sent money they said they will send a Voucher within 24 hours. The girl from fake CS account, "accidentally" signed me up for another tour for 900 USD. Saying she cannot cancel and I have to pay, if I want to cancel it the money will be return within 60 days. I have learnt my lesson in the painful way, but could be worse. Brasil Internet

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Organisation: volunteerbrasil.com
First name: Marcos Paulo
Last name: Dos Santos
Country: Brasil
Register fake accounts on travel websites, like CouchSurfning (the account name was Petra Karlsson, Swidish girl living in Brasil for 6 years). She contacted me, saying she wants to travel with me in South America and she liked my travel plan (as I have posted in some travel groups I am looking for a travel buddy). Saying found a great travel deal for all flights in South America and give the email address contact@volunteerbrasil.com, http://volunteerbrasil.com/.
I contact the company they asked me to transfer money through MoneyGram only to a person - First name: Marcos Paulo Last name: Dos Santos Country: Brasil.
Once I sent money they said they will send a Voucher within 24 hours. The girl from "fake" CS account - Petra "accidentally" signed me up for another tour for 900 USD. Saying she cannot cancel and I have to pay, if I want to cancel it the money will be return within 60 days. When I said it's a ridiculous and it might be a fraud, Petra (or whoever it is) started threaten me saying: "if you want a war you can have it. I know how to stop people from travel!!!"
After that I reported a Fraud in CS Community, they confirmed it's a fraud and deleted her account.
I contacted the company about my Voucher and they replied that ms Petra complained about me and I will not receive the Voucher and they refuse to work with me, and if I want my money back I should provide my Credit Card information. Which is weird. Once I said you can transfer my money back through MoneyGram (Like i did) or PayPal. Their answer was - We do not negotiate, if you want your money back you have to provide us your CreditCard Information within 3 days. That's already a physiological manipulation, any real and serious company will not threaten their customers and will not refuse to serve a client.
Their names in emails: Amanda Silva, David Andersson, Luiza Nato.

What can I say? I have learnt my lesson in the painful way, but could be worse. 

This report was posted on Ripoff Report on 07/22/2017 07:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/volunteerbrasilcom/internet/volunteerbrasilcom-first-name-marcos-paulolast-name-dos-santoscountry-brasil-register-1387509. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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