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Report: #794858

Complaint Review: Vonage Long Distance - Winchester Internet

  • Submitted:
  • Updated:
  • Reported By: Deborah — Raleigh North Carolina United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Vonage Long Distance Unknown Internet United States of America

Vonage Long Distance The plan I chose was to pay only $5.00 per month. They charged me $20.00. Winchester, Internet

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When I was living in Boyce, Virginia I had purchased the Vonage adapter for my computer.  The service was great...but the next time I chose to use Vonage they had a calling plan for long distance calls for the month of $5.00.

When I received the bill I was charges 3 x the amount and there was not any way to contact them to discuss this mistake and to change it to the plan.

So I have discontinued the service.  I have decided to boycott Vonage as well.  If there was a way to advertise the misdeed, so other do not get thrown into this lie, I would have.

I have seen other adverizing that people are tickled to have their service for overseas calls...I worry because my bill was outragious for just around in the USA.

I have since moved away from Virginia.

This report was posted on Ripoff Report on 11/03/2011 02:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vonage-long-distance/internet/vonage-long-distance-the-plan-i-chose-was-to-pay-only-500-per-month-they-charged-me-794858. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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