• Report: #794858
Complaint Review:

Vonage Long Distance

  • Submitted: Thu, November 03, 2011
  • Updated: Thu, November 03, 2011

  • Reported By: Deborah — Raleigh North Carolina United States of America
Vonage Long Distance
Unknown Internet United States of America

Vonage Long Distance The plan I chose was to pay only $5.00 per month. They charged me $20.00. Winchester, Internet

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When I was living in Boyce, Virginia I had purchased the Vonage adapter for my computer.  The service was great...but the next time I chose to use Vonage they had a calling plan for long distance calls for the month of $5.00.

When I received the bill I was charges 3 x the amount and there was not any way to contact them to discuss this mistake and to change it to the plan.

So I have discontinued the service.  I have decided to boycott Vonage as well.  If there was a way to advertise the misdeed, so other do not get thrown into this lie, I would have.

I have seen other adverizing that people are tickled to have their service for overseas calls...I worry because my bill was outragious for just around in the USA.

I have since moved away from Virginia.

This report was posted on Ripoff Report on 11/03/2011 02:25 PM and is a permanent record located here: http://www.ripoffreport.com/reports/vonage-long-distance/internet/vonage-long-distance-the-plan-i-chose-was-to-pay-only-500-per-month-they-charged-me-794858. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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