Complaint Review: Wachovia Bank - Internet
- Wachovia Bank One Wachovia Center Charlotte, NC 28288 Internet United States of America
- Phone:
- Web: wachovia.com
- Category: Financial Services
Wachovia Bank - Wells Fargo Bank Stealing Funds From Customers & NO PERSONAL SERVICE Internet
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DO NOT BANK WITH WACHOVIA BANK/WELLS FARGO BANK
Wachovia Bank does not provide personal service anymore. The manager can not credit a customer for the high fees they charge, instead you have to contact the very rude customer service dept. The mangers and financial representative at the branch have no authorization to service their customers. Regardless to how long you have been a customers and your standing they cannot help you. All business is by the 800 non personal customer service dept and they do not care.
After three years of service I have closed all my accounts with Wachovia because they charged me fees of $66.00 and refused to credit them. They charge me $22.00 for a $5.00 charge. They could have denied the charge, but decided to steal my funds instead. I have never had any problem with them before, but now Wells Fargo is responsible. The bank mangers use to be able to service you at the branch, but now they cannot do anything for a customer. The bank employees have no authority and these people have degrees. The personal service is gone, the bank is stealing funds and they are allowing the customer service representative to make major decisions about which accounts are important. Thus, they will soon have no deposits, no accounts, no customers and the customer service people can go stand in the unemployment line.
This report was posted on Ripoff Report on 01/04/2010 08:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wachovia-bank/internet/wachovia-bank-wells-fargo-bank-stealing-funds-from-customers-no-personal-service-int-549786. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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