Complaint Review: WACHOVIA DEALER SERVICES - Santa Ana California
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- Author Confirmed
- WACHOVIA DEALER SERVICES P.O. BOX 25341 Santa Ana, California U.S.A.
- Phone: 800-289-8004
- Web:
- Category: Car Financing
WACHOVIA DEALER SERVICES CONTINUALLY NOT CASHING PAYMENT CHECKS UNTILL AFTER THE 15TH DAY AFTER DUE DATE THEREBY CAUSING LATE CHARGES SANTA ANA California
*Consumer Comment: Do not do the email payment or ever give them your bank info!!!!!!!
*Consumer Suggestion: they are in violation of RESPA go to
*Consumer Suggestion: Have you tried wachoviadealer eServices ?
Show customers why they should trust your business over your competitors...
This company will hold a payment check until after the 15th day form the due date. This causes a late charge.
No matter how often we send the payment earlier and earlier they frequently do this
We have even sent the payment Prioroity Mail (4 day delivery) with request for thier signature. The post opffice states that have refused to accept the mail for several days.
The last one was sent May 2 (4 day delivery) They still have notaccepted the letter from the post office, This is the 15 th of May.
Martha
Bradenton, Florida
U.S.A.
This report was posted on Ripoff Report on 05/15/2007 08:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wachovia-dealer-services/santa-ana-california-92799/wachovia-dealer-services-continually-not-cashing-payment-checks-untill-after-the-15th-day-248735. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
Do not do the email payment or ever give them your bank info!!!!!!!
AUTHOR: Smalsimsnut1 - (U.S.A.)
SUBMITTED: Thursday, August 21, 2008
DO NOT GIVE WACHOVIA ANY OF YOU BANK INFO!!!!!!
These people can not be trusted check out the reports about them. We learned the hard way! Tom is an employee of the company who to uses tatics which are aginst state and federal laws. Please be careful do not trust Wachovia! They will take monies that they are not authorized to take then tell you it was your fault they did. DO NOT DO THIS!!!
#2 Consumer Suggestion
they are in violation of RESPA go to
AUTHOR: Dari - (U.S.A.)
SUBMITTED: Saturday, June 16, 2007
www.ftc.gov file a formal complaint on line, enough complaints they will file a class action
#1 Consumer Suggestion
Have you tried wachoviadealer eServices ?
AUTHOR: Thomas - (U.S.A.)
SUBMITTED: Tuesday, May 15, 2007
http://www.wachoviadealer.com/Consumers/Customer_Service/eservices.asp
The claim:
"wachoviadealer eServices can save you money...
Pay online or sign up for Automatic Loan Payment, and you won't need to write a check or use a stamp to make your payment. eServices can even send you email notifications, to remind you of upcoming payments due, so you can avoid late fees."
Maybe.... just maybe.... the Wachovia DS mail departmant is understaffed or otherwise disadvantaged in favor of having customers use wachoviadealer eServices ???????????
It took me less than 1 minute to find the above wachovia site....
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