Complaint Review: Wachovia National Bank - Jacksonville Florida
- Wachovia National Bank wachovia.com Jacksonville, Florida U.S.A.
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- Category: Banks
Wachovia National Bank Rip off of ridiculous fees; charges for balance inquiries Jacksonville Florida
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Wachovia bank was charging me $20 per month for Crown Access Banking because I didn't satisfy their $5000 balance limit. I decided to switch to Free Checking and the customer service person explained that I get 4 teller visits a month, and anything after that would be a $2 fee. That was all I was told. Well, I found out the hard way that I'm charged if I contant the company by telephone and speak to a live person. Even if I'm calling to explain a mistake on their part!
Was also NOT told that if I use another bank card (mine, from another account) on a Wachovia teller machine, I will be charged an additional $2, on top of the $2.50 the machine charged me! Just because they knew I had an account with them.
Was also NOT told that even if I make a balance inquiry , not even taking any money out, I will be charged $2. Not to mention the fact that I'm charged $2 on top of the ATM fee I'm being charged from another bank's ATM. What the hell kind of bank is this?
Its not even worth the hassle. And when I contact the customer service, I was told to go to a grocery store and buy a pack of gum, and use the cash back button. And what if I'm in the middle of nowhere? This bank couldn't care less about their customers!
Nicole
Jacksonville, Florida
U.S.A.
This report was posted on Ripoff Report on 06/04/2003 02:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wachovia-national-bank/jacksonville-florida/wachovia-national-bank-rip-off-of-ridiculous-fees-charges-for-balance-inquiries-jacksonvi-59579. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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