WAGE WORKS/CONEXIS they owe me 2 mont refund and promised in 30 days-it is now 45 days /they say account was closed! Internet

wage works{conexis} was withdrawing insurance money for my wife elena in 2017-i received family coverage from aetna effective dec1, 2017/she withdrew money for dec and january/ i did the proper filing with wage works and was told 45 days ago i would get my two month refund -the money was being withdrawn from my bank account-they said i would receive the refund in 30 days-i called after 45 days and they said the account was closed/ i complained and asked for supervisor-he said the money was to be returned to my employer????????  i told him i paid the money from my checking account and wanted it give to me!  he said he would notify me in 3-d days.  that was yesterday 4/09/2018-i believe i am getting run around!!!!!