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Report: #243189

Complaint Review: WAL MART CONNECT - Internet

  • Submitted:
  • Updated:
  • Reported By: SILSBEE Texas
  • Author Confirmed What's this?
  • Why?
  • WAL MART CONNECT WMCONNECT.COM Internet U.S.A.

WAL MART CONNECT KEEPS BILLING MY CREDIT CARD ripoff Internet

*Consumer Comment: Well....

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I HAD WAL MART CONNECT FOR ABOUT A YEAR. RECENTLY I CALLED TO CANCEL MY SERVICE. THEY TOLD ME I HAD JUST PAID FOR THIS MONTH OF SERVICE AND TO KEEP IT AND CALL BACK IN A MONTH. I ARGUED WITH SEVERAL PEOPLE ABOUT CANCELLING.

FINALLY THEY SAID THEY WOULD CANCEL IR EFFECTIVE IMMEDIATELY. I THOUGHT IT WAS OVER. TWO WEEKS LATER MY CARD WAS BILLED AGAIN. I CANT EVEN LOG ON TO THEIR SITE. SO I CALLED CUSTOMER SERVICE AND GOT A BIG RUN AROUND. THE PERSON SAID I WOULD NO LONGER BE CHARGED.

I TOLD HIM I SHOULDNT HAVE BEEN CHARGED FOR THIS MONTH. HE KEPT SAYING YOU WILL NO LONGER BE CHARGED. I TOLD HIM I WANTED MY MONEY BACK. IM NOT PAYING FOR SOMETHING I DONT USE. THE MAN HUNG UP ON ME AND EVERYTIME I CALLED BACK THAT DAY I GOT HUNG UP ON.

I CANT BELIEVE SOMEONE LIKE WALMART TREATS THEIR CUSTOMERS LIKE THIS. THIS IS SAD. WHATEVER YOU DO, DO NOT USE WALMART CONNECT/NETSCAPE ISP. YOU WILL BE PAYING FOREVER AND NEVER GET YOUR MONEY BACK. THERE SHOULD BE SOMETHING I COULD DO ABOUT THIS BUT I SEE THEY DO THIS TO ALOT OF PEOPLE AND GET AWAY WITH IT.

Chris
SILSBEE, Texas
U.S.A.

This report was posted on Ripoff Report on 04/09/2007 08:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wal-mart-connect/internet/wal-mart-connect-keeps-billing-my-credit-card-ripoff-internet-243189. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Well....

AUTHOR: I Am The Law - (U.S.A.)

POSTED: Wednesday, April 09, 2008

Cancel the card.

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