Wal-Mart Corp Canada Poor Service and will refund for item that did not work. Mississauga Ont

I purchased Raft Boat Set from Walmart in July for a trip I was taking with my 11 year old grandson.  When he went out in it and I was in my pontoon boat, the raft leaked and I had to tie a rope to the raft and row against the wind to get him safely home.  I am 71 and have a heart problem!  I took the raft back to Walmart and was told they would not return it as I was missing the receipt.  I asked the service people if they would write a note to say I was in trying to return it that day as I was not sure when I could no longer return the raft. 

They said no!  I emailed Walmart head Office and was told they had a no receipt, no return policy, but they would forward my request to the local store manager.  The store manager never contacted me, nor did the store manager return the email I have sent. 

I do not understand the problem, as the item says it was made for Walmart, unless they think I stole it, but I would still like better treatment!  Today, banks, BC Hydro, Telus and many other companies are asking me to accept electronic statements and billing, so we are getting no to expect paper receipts.  With Walmart, they want you to show your receipt on the way out, so you do not put the receipt back with your credit card, but have to have it in your hand on the way out.  I try not to use bags, so I have no place to put the receipt until  get back to the car.  At the car, you put the stuff in the car and how knows where you put the receipt?  I wonder if Walmart counts on us to lose the receipts?

Maybe you could warn people like me about Walmart and other stores like them that will not return items without a receipt.  I guess part of the problem is I expect a store like Walmart would sell items that I did not have to return, not junk!

When I went online and put up a bad report on the item, they deleted it.