Complaint Review: WalMart Internet Service
- WalMart Internet Service
- Phone: 888-855-0942
- Category: Internet
WalMart Internet Service - WalMartConnect ripoff won't cancel Bad, Bad, service Even when customers CALL to cancel service Don't expect refund! Internet
*Consumer Suggestion: Don't let them get away with this!
Secondly, I was billed for three consecutive months even after sending an e-mail the first month, following the cancellation instructions the second month, and phoning them again when I was billed on the third month!
And for those die-hard rebuttals: I was on the phone for a total of One hour and forty-five minutes with three phone transfers the first time and just finished a marathon TWO hours with two transfers and finally surrendering after being on hold for forty minutes with third transfer!
Guess what, the service is NOW cancelled, but will I EVER see that $9.95 a month for three months refunded to my credit card? According to the Customer Service Rep., James, and his Supervisor "No Way"!
This report was posted on Ripoff Report on 10/17/2003 01:58 PM and is a permanent record located here: http://www.ripoffreport.com/reports/walmart-internet-service/nationwide/walmart-internet-service-walmartconnect-ripoff-wont-cancel-bad-bad-service-even-when-69404. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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