Complaint Review: Walmart.com DVD Rental - Internet
- Walmart.com DVD Rental Walmart.com Internet U.S.A.
- Phone:
- Web:
- Category: Department & Outlet Stores
Walmart.com DVD Rental Ripoff charged my credit card for a movie they received back wouldn't have given me credit if I had not called Beware of the DVD rental service Nationwide
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I tried the free Walmart DVD trial. They only allow seven days to return your last movies after cancelling (Blockbuster allows about three weeks). Anyway, I sent the movies back on the same day and the last of the two arrived on 2/14, which is within 7 days of when I cancelled. However, they charged my credit card anyway. I called and they said they would cancel the charge but it is not automatic. In other words, if you did return the movie but did not call to have the charge removed, they would merrily keep your money. For those who don't check their credit card bills very closely, beware. I think it is illegal to keep a customer's money, when you have received the merchandise back within the grace period. They also say they have no late fees either. Isn't charging if you don't get it back within 7 days, the same thing? Beware...they are out to make a buck (as usual) at the expense of their customers.
Deborah
Pullman, Washington
U.S.A.
This report was posted on Ripoff Report on 02/23/2005 05:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/walmartcom-dvd-rental/internet/walmartcom-dvd-rental-ripoff-charged-my-credit-card-for-a-movie-they-received-back-wouldn-132554. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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