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Report: #1300874

Complaint Review: Wanted Auto Protect - Cherry Hill New Jersey

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  • Reported By: SASumner — Germantown Maryland USA
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  • Wanted Auto Protect 811 Church Rd Suite 105 Cherry Hill, New Jersey USA

Wanted Auto Protect Breech of Contract, Auto Warranty: I purchased the Ultimate Warranty on 6/24/15. My vehicle went in the shop 4/12/16, my mechanic spoke on the phone to Frank on 4/13, faxed him vehicle estimate and service history. I have left repeated messages and emails to Rich (Director of Public Relations), Colin Green (sold me the warranty), etc... NO ONE has called me or my repair shop back. It's been 6 days and about 50 calls. There was an answering service, now nothing. My warranty also covers a rental car, of which I have not been able to get because NO ONE is responding. I have filed with Consumer Affairs, BBB and will file with FTC soon. This is very unprofessional and unethical practice. My vehicle needs repair and I need a rental car. Still no reply 4/20/16 Cherry Hill New Jersey

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I purchased the Ultimate Warranty on 6/24/15 through Colin Green at Wanted Auto Protect. My vehicle went in the shop 4/12/16, my mechanic spoke on the phone to Frank on 4/13, faxed him vehicle estimate and service history. I have left repeated messages and emails to Rich (Director of Public Relations), Colin Green (sold me the warranty), etc... NO ONE has called me or my repair shop back. It's been 8 days and about 60 calls. There was an answering service, now nothing. My warranty also covers a rental car, of which I have not been able to get because NO ONE is responding. I have filed with Consumer Affairs, BBB and will file with FTC soon. This is very unprofessional and unethical practice. My vehicle needs repair and I need a rental car. Update 4/20 - still no response and no one answering phone.

This report was posted on Ripoff Report on 04/20/2016 12:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wanted-auto-protect/cherry-hill-new-jersey-08002/wanted-auto-protect-breech-of-contract-auto-warranty-i-purchased-the-ultimate-warranty-1300874. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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