Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #709085

Complaint Review: Wantickets.com - Montreal Quebec

  • Submitted:
  • Updated:
  • Reported By: MickyKnox — Barrie Ontario Canada
  • Author Not Confirmed What's this?
  • Why?
  • Wantickets.com 50 Queen #102 Montreal, Quebec Canada

Wantickets.com Pascale Papin Ordered tickets for WEMF, VISA charged Feb 24, now Mar 22, no tickets Montreal, Quebec Canada

*Author of original report: Recieved Tickets

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Feb 23
Ordered tickets for WEMF from WANTICKETS.COM, +$17/wantickets.com handling fee + $14/fed-ex 3-day delivery(did not have a choice for regular mail or anything)

Feb 24
Visa charged in full, recived email from wantickets stating "This order has not yet been shipped. Once your order has been shipped, you will receive another e-mail with the tracking #. "

Mar 4
I initiate communcation regarding status of ticketets, "Shipping has begun March 1st and will continue on next week."

I reply back stating I'm not happy with paying for the shipping fees, while I still don't have a tracking # for my paper tickets,  to which they reply

"Unfortunately, we had to postpone the shipping of this event because of the high volume we had to send for event that are taken place before August.  If you feel that you didnt receive the service you paid for, I can refund you the shipping fees and put your tickets on the willcall list. Unfortunately this was  an uncontrollable situation.
Please note that the shipping has begun March1st and will continue next week.
Please advise on what you want to do."

Now they have turned the tables on me, they are waiting for me to advise, on what I have already paid for and choosen(without anyother choice) to do.  I replied back " Do not stop processing my ticket!", I paid for the 3day, they get shipped whenever, I paid for them to handle tickets properly, get nothing! apparently

I ask VISA for help, they say they need to wait 15 business days before proceeding.

Mar 11
File official complaint with BBB, they send complaint copy to wantickets head office

Mar 14
Get email stating "This is to confirm that shipping has begun beginning of March and will be completed by the end of this week."

Mar 22
Still nothing!! Zilch!!! Nada!!! Just filing out this report on "ripoffreport.com".  If I'm the only one who had this problem, that's my dumb luck, but if there are others out there who this has happened to, please take a minute, and file a complaint on here and with the BBB and with VISA.  In this day and age of computers, printers & logistics this shouldn't be taking this long by compotent people.

This report was posted on Ripoff Report on 03/22/2011 01:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wanticketscom/montreal-quebec-h3c-2n5/wanticketscom-pascale-papin-ordered-tickets-for-wemf-visa-charged-feb-24-now-mar-22-no-709085. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Recieved Tickets

AUTHOR: MickyKnox - (Canada)

POSTED: Thursday, March 24, 2011

Mar 24  Found tickets in yellow envelope sitting in doorjam.  No email notification that these had been shipped on Mar 22, when I originally posted this, this company has got talent in making the customer look ridiculous, while they still get paid for their customer service. 

Even though they make you choose the 3day option, further reading on website states it takes 8days to ship to Canada, even deeper reading on website they are not responsible for anything and make no garuntees about anything, hope tickets actually work! use at own risk!

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now