Complaint Review: Washington Mutual Aka Wamu - Nationwide
- Washington Mutual Aka Wamu Http://www.wamu.com Nationwide U.S.A.
- Phone: 866-926-8937
- Web:
- Category: Banks
Washington Mutual Aka Wamu They do Not care about their custormers Nationwide
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Washington Mutual advertise at their banks that they will help you if you fall behind on your mortgage. That's not true. This is the second time that someone was assigned to my case and both times, they said I did not qualify for a loan modification. I have an adjustable rate and I am paying over 5,700.00 on my mortgage every month. The last person they assigned to my request sent me a letter that I have a surplus on my monthly income when in fact I have a deficit. I have been trying to contact the person assigned to me for over two weeks. I have left him two voice messages and wrote him 3 e-mails. He has not answered to any of my messages. I got his E-mail from a customer service representative. In a seperate issue. Customer service is horrible. Depending who you talk to, you receive a different answer to the same question. Bottom line. They do Not help you if you fall behind on your mortgage.
John
Miami Beach, Florida
U.S.A.
This report was posted on Ripoff Report on 08/11/2008 02:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/washington-mutual-aka-wamu/nationwide/washington-mutual-aka-wamu-they-do-not-care-about-their-custormers-nationwide-361698. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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