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Report: #186133

Complaint Review: Washington Mutual Bank - San Diego California

  • Submitted:
  • Updated:
  • Reported By: San Diego California
  • Author Confirmed What's this?
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  • Washington Mutual Bank wamu.com San Diego, California U.S.A.

Washington Mutual Bank ripoff I lost nearly $1,000.00 because of their poor computer security San Diego California

*Consumer Comment: Unfortunately, 60 days is for all banks.

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I had an account at the WASHINGTON MUTUAL office in San Diego. I discovered, too late, that someone was electronically withdrawing money from my account but NOT UNDER MY NAME. I have NEVER allowed electronic transfers like this on my accounts. While acknowledging that I was not at fault "in any way" for the withdrawals, WASHINGTON MUTUAL told me I was simply "OUT" the nearly $1,000.00 that was stolen from my account. This because I "didn't CATCH the theft in time". You need to realize the theft within a maximum of 60 days for WASHINGTON MUTUAL to do anything about the theft. If you are a member of the armed forces, this can sometimes be VIRTUALLY IMPOSSIBLE. If you're serving away from home, I guess you have to trust someone with your WASHINGTON MUTUAL account, and hope that THEY don't steal money from the account!

This is a h**l of an institution; they let someone into their system to steal my money (without even using the correct name) then REFUSE to help me get the money back. Needless to say, I'll NEVER bank with WASHINGTON MUTUAL again. What's worse is all the OTHER cases I've learned of where WASHINGTON MUTUAL was virtually useless, arrogant, or criminally incompetent.

Tony
San Diego, California
U.S.A.

This report was posted on Ripoff Report on 04/11/2006 04:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/washington-mutual-bank/san-diego-california-92111/washington-mutual-bank-ripoff-i-lost-nearly-100000-because-of-their-poor-computer-secur-186133. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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1Consumer
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#1 Consumer Comment

Unfortunately, 60 days is for all banks.

AUTHOR: Robert - (U.S.A.)

POSTED: Wednesday, April 12, 2006

All banks have the 60 day cutoff for reporting of disbuted transactions per banking regulations.
WM is indeed not at fault, though they probably could have offered some suggestions on what you can do to try to get your money back.

Did you have someone else (girlfriend, relative) handle your account while you were away? Did you know the person who was making the withdrawls from your account? Are you able to file a police report or possible sue in small claims court against the person taking the money or overseeing your account?

Hopefully there are some other avenues that you may be able to take to get your money back. Obviously WM bank could not offer any.

Good luck.

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