Complaint Review: Washington Mutual - Northridge California
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- Author Confirmed
- Washington Mutual http://wamu.com Northridge, California U.S.A.
- Phone: 800-788-7000
- Web:
- Category: Banks
Washington Mutual Washington Mutual Won't Close My Checking Account ripoff Northridge California, Florida
*Consumer Comment: I feels your pain. But no branch within 200 miles of any direction from where I live
*Author of original report: Yes, you are stating the obvious...
*Consumer Suggestion: I hope I am not stating the obvious...
*Consumer Suggestion: I hope I am not stating the obvious...
*Consumer Suggestion: I hope I am not stating the obvious...
*Consumer Suggestion: I hope I am not stating the obvious...
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I have been trying to close a checking account with Washington Mutual since October 2006. They have charged me service fees that I should not have had to pay due to their not closing the account when I requested the closure of the account.
Today is Feb 5, 2007 and they are now sending me yet another letter threatening to take me to collections if I don't pay another service fee!
I have been told so many times that this account will be closed and yet it is still not closed.
I do not understand why it takes so much to close an account with them.
Initially they told me I had to pay the overdrawn amount they caused since they did not close the account when I requested. I sent the $21.39 of service charges. Then they cashed the check and said i did not sign the letter. I then sent another letter only to be told that the account could not be closed until some dept released my debit card? Then they told me that some funds should be sent to another account? I just don't get it. All I want them to do is close the account.
I had an account with them once before and they closed it without notice to me because I had not added funds for 2 months. Now they won't close the account that I want them to close and they keep adding service charges and overdrawn fees and threatening to take me to collections for their negligence.
Don't do business with these people. They are awful.
Regina
Conyers, Georgia
U.S.A.
This report was posted on Ripoff Report on 02/05/2007 11:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/washington-mutual/northridge-california-91328/washington-mutual-washington-mutual-wont-close-my-checking-account-ripoff-northridge-cali-234586. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#6 Consumer Comment
I feels your pain. But no branch within 200 miles of any direction from where I live
AUTHOR: Chris - (U.S.A.)
SUBMITTED: Friday, June 01, 2007
Man; I have been trying to close this account for about 5 months now. I have no way of getting to the nearest branch because there is nothing within a 200 mile radius of any direction from where I live.
They keep asking me to write them a letter with the account number and my social security number. They even asked me to send a copy of my social card. IN THE MAIL. That ain't going to happen. Not with id theft so strong these days. I wish they would close mine. I havent made a deposit since october-november. Then they give me the excuse because I dont have another active account with them.
#5 Author of original report
Yes, you are stating the obvious...
AUTHOR: R - (U.S.A.)
SUBMITTED: Wednesday, February 07, 2007
A reputable bank would cancel with the proper identification from me without going into the bank. Suntrust and Wachovia does it, so why not WAMU? Especially when they cancel them on their own without even a notice to you.
Thanks for the comment, but I have been doing online and phone banking with these people for a while. Did I mention that I had an account with them before that they cancelled on their own without me doing it because I had not added funds to it for two months? Well now I have sent signed letters for them to cancel an account and still they won't cancel the account even though every rep has said it will be closed. The reason I have not gone in to a bank is because I am at work at the times they are open.
#4 Consumer Suggestion
I hope I am not stating the obvious...
AUTHOR: Karen - (U.S.A.)
SUBMITTED: Tuesday, February 06, 2007
But have you tried to get this resolved at an actual, live WAMU branch? I would think that it would've gotten properly resolved had you gone that route.
#3 Consumer Suggestion
I hope I am not stating the obvious...
AUTHOR: Karen - (U.S.A.)
SUBMITTED: Tuesday, February 06, 2007
But have you tried to get this resolved at an actual, live WAMU branch? I would think that it would've gotten properly resolved had you gone that route.
#2 Consumer Suggestion
I hope I am not stating the obvious...
AUTHOR: Karen - (U.S.A.)
SUBMITTED: Tuesday, February 06, 2007
But have you tried to get this resolved at an actual, live WAMU branch? I would think that it would've gotten properly resolved had you gone that route.
#1 Consumer Suggestion
I hope I am not stating the obvious...
AUTHOR: Karen - (U.S.A.)
SUBMITTED: Tuesday, February 06, 2007
But have you tried to get this resolved at an actual, live WAMU branch? I would think that it would've gotten properly resolved had you gone that route.
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