Report: #978602

Complaint Review: Waste Management MN

  • Submitted: Thu, December 06, 2012
  • Updated: Thu, December 06, 2012
  • Reported By: Gfry22 — Lakeville Minnesota United States of America
  • Waste Management MN
    W132 N10487 Grant Dr
    Germantown, Wisconsin
    United States of America

Waste Management MN Overcharged Me on Cancellation of Service Germantown, Wisconsin

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1.  I cancelled service with waste management before my next billing cycle and they properly prorated charges except for a fuel environmental charge and MN resid solid waste management tax.

2. For 3 months of service these 2 fees are $20.77 (14.52+6.25).  My prorated bill they charged me $10.54 (7.29 + 3.25), for picking up 2 containers, one trip.

3. The pickup fee was $25. I was told by a wm customer service rep that fuel environmental charge was 18% of the bill. So if the pickup/cancellation  fee was $100 i'd have to pay another $13.5 plus more mn resid solid waste management tax?

4. I smell scam or collusion.  The state government wants their cut too.
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