Complaint Review: Water Tech Corp - New Brunswick New Jersey
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- Author Confirmed
- Water Tech Corp 10 Alvin St. New Brunswick, New Jersey United States
- Phone: 1-877-967-9888
- Web: www.Watertechcorp.com
- Category: Swimming Pool Equipment
Water Tech Corp Sold me a defective product and would not replace or fix for free. New Brunswick New Jersey
*Author of original report: A response to Water Tech's response to me.
Show customers why they should trust your business over your competitors...
I purchased a pool vacuum that is one month past warrant. It worked in the fall. When I tried to use it this spring, it would not take a charge or turn on. They offered to fix it for $129 plus shipping both ways. .
It was $212 new. I could but a new one for $199. There chat indicated that the new ine had a better lithium ion battery and a buttin to turn it in isstead of a knob to turn They said the model I had failed to seal and leaked water. That is not my fault.
This report was posted on Ripoff Report on 06/20/2018 08:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/water-tech-corp/new-brunswick-new-jersey-08816/water-tech-corp-sold-me-a-defective-product-and-would-not-replace-or-fix-for-free-new-br-1448189. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
A response to Water Tech's response to me.
AUTHOR: Dennis - (United States)
SUBMITTED: Monday, September 16, 2019
Water Tech sent me a different vacuum. It was at the end of the season in fall. I did not use it until the following spring. It would not take a charge. They had given me only a three month warranty instead of the original two year. I now have two vacuums which do not work. I worked with the Wisconsin Department of Agriculture, Trade, and Consumer Affairs.
They tried to help but got nowhere. I was acussed by a company rep of scamming them. I am not sure how. I am out $219. Do they think I am selling them on E-Bay? Neither one works. I would gladly send back at their expense. I would like a replacement, a new vacuum, or this one fixed.
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