Report: #890867

Complaint Review: Wave Auto Sound

  • Submitted: Wed, May 30, 2012
  • Updated: Fri, June 01, 2012
  • Reported By: Mike — Beverly Hills California United States of America
  • Wave Auto Sound
    375 Bristol St #45
    costa mesa, California
    United States of America

Wave Auto Sound Get the estimates in writing or you will be sorry. costa mesa, California

*Author of original report: You can't handle the Truth

*Consumer Comment: You are a babbling idiot..

Show customers why they should trust your business over your competitors...

First off, Tony is very personable and is a nice guy. I went to him based upon a referral which I trusted so I didn't question him when he only gave me verbal estimates.
 He only gave me verbal estimates for parts and usually did not include the labor.
In addition, he sold me a Pioneer GPS/Radio system that he said did voice activation and then I had to return it and pay over $100 more at Amazon to get the upgraded model that does do voice activation. I had to buy the new Pioneer system from Amazon because Tony changed his verbal quote from $300 to upgrade to $500.  I paid about $100 more through Amazon. 
He also charged me $20 for dash lights plus $89 labor. 
Vince, the technician, told me the other technician just forgot to plug in the lights.
He does good work but he needs to give customers written estimates so you know what you are paying for. 
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 05/30/2012 09:48 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals


#1 Author of original report

You can't handle the Truth

AUTHOR: Mike S - (United States of America)

You are calling me names because either you are Tony or are affiliated with him. Websites like this help get the truth out.  The truth is that Tony did not give written estimates and he is required to by The Bureau of Automotive Repair and the Bureau of Electronics and Appliance Repair.  In addition, he did not have a valid license with these bureaus and  was in violation.  He changed dash lights that were not working because his technician didn't plug them back in.  
Respond to this report!

#2 Consumer Comment

You are a babbling idiot..

AUTHOR: Ronny g - (USA)

but...when you say Tony charged you $20.00 for dash lights...what does that mean? Did your vehicle not already come with dash lights from the factory?
Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.