• Report: #962349
Complaint Review:


  • Submitted: Tue, October 30, 2012
  • Updated: Tue, October 30, 2012

  • Reported By: Alan — Coconut Creek Florida United States of America
Internet United States of America


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My Cousin saw an "ifo-mercial" featuring a product called "Wax Vac"- So I went online to order the item. The promotion was offered as "buy 1 @ $10.00. plus $6.99 for S/H, and receive a 2nd one "free", just add $6.99 S/H- The fisrt page on their site was filling out basic information-(ie- name, address, email, phone #, and method of payment", and referred me to their 2nd page- They specifically said NOT to go back to the 1st page, as all the information would be lost-! Once on the 2nd page, I was instructed to "click here", and I did so-

The next page also said to "click" here to complete my order, with-out showing any total amout due information-so "silly-me", I clicked on "complete order"-

I then had the chance to print out my order infomation, and I nearly "fell off my

The Order Receipt showed a charge of $76.92, instead of $ $10.00, plus $6.99, plus $6.99 for the 2nd one, "free"-! The total should have been $ 23.98-!

When I printed out the invoice, I was then supplied with a website and phone number, so I sent them an email, and called them. I spoke to a woman named Ellen, who told me that there was no information available on her system, and I should call back the following morning, which I did. I spoke to the same person and was told to call back later- still no information- Alan, Coconut Creek, Florida  PLEASE HELP-!

This report was posted on Ripoff Report on 10/30/2012 06:43 PM and is a permanent record located here: http://www.ripoffreport.com/reports/wax-vac/internet/wax-vac-lm-marketing-wax-vac-claims-to-clean-out-your-ears-but-only-cleans-out-your-crdit-962349. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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