Web Hosting Pad webhostingpad.com falsly charges credit cards for business directoy listing. Charges fees against their terms! Rolling Meadows, Illinois

This company has the worse customer relations I have ever seen in my entire life!  I have dealt with some real loosers out there, but Web Hosting Pad ranks #1.

This is a web hosting/web domain company.  I signed up for web hosting service and they charged my credit card $11.95 for some type of company directory listing (whatever that is).  I contact support several times and every time I got shot down.  I also contacted the BBB about this, but Web Hosting Pad did not reply to it.  My credit card gave me a credit for the $11.95 fee.

Then brings us to the next incident, recently.  I wanted to change my primary domain name, but Web Hosting Pad wanted to charge me $12 in order to do so....DESPITE not stating this anywhere in their "terms & conditions, billing terms, or their private policy."

I contacted the BBB again and Kelly Fitzgerald replied to my complaint, saying that she would waive this $12 fee.  Then Kelly e-mails me, informing me that the CEO of the company (Jason Newman) is overriding her decision to waive the $12 fee.  Talk about lousy customer support...straight from the CEO's mouth!

I am not alone on this issue...the internet is full of complaints of others experience identical issues.