Report: #1155901

Complaint Review: web.com - Select State/Province

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Ripoff Report is Xcentric Ventures

Submitted: Thu, June 19, 2014
Updated: Thu, July 03, 2014
Reported By: Garulf — McAllen Texas

Author Not Confirmed

Why?

web.com Select State/Province USA

Phone:
Web: www.web.com
Category: Consumer Services

Web.com webhosting design Nationwide

*UPDATE Employee: Support

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Web.com claims to be a 2.99 a month website hosting, which they aren't. For some reason I am now charged 22 something per month. That would be ok, but this company doesn't provide support. I have an issue right now and they provide null support, they close your unresolved tickets on a hurry and show no interest in your case.

I am furious otherwise I wouldn't be looking for ways to compain.

Unqualified support, scam based on forgoten fees and the added identity theft exposure given the behaviour of the company.

Stay away, there should be others.

This report was posted on Ripoff Report on 06/19/2014 12:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/webcom/select-stateprovince/webcom-webhosting-design-nationwide-1155901. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

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#1 UPDATE Employee

Support

AUTHOR: Executive Support Team - ()

SUBMITTED: Thursday, July 03, 2014

POSTED: Thursday, July 03, 2014

Dear Garulf,

Thanks for your comments. We value all feedback and use this information to improve internal processes, service offerings and customer interactions. We would like to address your concern regarding the charge, so we ask that you send us your contact information and details of this post via the following link: http://support.web.com/

Sincerely,

The Executive Support Team

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