Complaint Review: Webroot Software - Boulder Colorado
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Webroot Software P.O. Box 19816 Boulder, Colorado U.S.A.
- Phone: 800-772-9383
- Web:
- Category: Internet Fraud
Webroot Software Performed automatic renewal of software and charged my credit card without my approval. Boulder Colorado
*Author of original report: Finally Reimbursed
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I get numerous emails for software and on-line purchases. Most of the time I just delete them. This is what I did with emails from Webroots since I no longer use their software. Recently I recieved an email with "Automatic Renewal" in the header of the email. I did open this one. Much to my dismay it was a notice that they had automatically renewed their software for me and charged my credit card $29.95 + tax.
I can't believe that this kind of tactic is legal. This company is obviously very loosely operated and with very low morals.
I would advise anyone considering purchasing software from Webroots think very seriously about this kind of tactic they use.
I also called the number that was included in the email notifiying my about my automatic renewal. I got sent to a recording telling me to send them an email. This does not do me any good, and I would bet it never will.
I hope we can get enough people who have been ripped off this way to start a class action suit.
Lightman
Smithfield, Utah
U.S.A.
This report was posted on Ripoff Report on 03/16/2009 01:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/webroot-software/boulder-colorado-80308-2816/webroot-software-performed-automatic-renewal-of-software-and-charged-my-credit-card-withou-434786. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Author of original report
Finally Reimbursed
AUTHOR: Lightman - (U.S.A.)
SUBMITTED: Sunday, March 22, 2009
On 3-11 I was notified about the automatic update confirmation. On 3-21 they posted a credit back on my credit card, about a week after I filed a request on their web site.
Related Reports
05:30 PM
11:14 AM
06:18 PM
01:53 PM
07:24 AM
07:59 PM
New Updated Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
