• Report: #1046153
Complaint Review:

Weight Watchers

  • Submitted: Thu, April 25, 2013
  • Updated: Thu, April 25, 2013

  • Reported By: RBL — Bentonville Arkansas
Weight Watchers
Internet United States of America

Weight Watchers Monthly Pass Program Consumers becareful aware and keep your cancellation number for over a year. Weight Watchers has an automatic push program (that was just verified by their call center) and it is possible for them Internet

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Weight watchers has a computer program that will push out old accounts and start collecting them again, even after you have cancelled.  I signed up for their monthly pass program, went on line and cancelled three months into the program for both myself and my husband at $18.95 each per  month.      When I discovered a year later  (in an old account of ours) that they had indeed started up the collection again I called them.  The call center had me give them my name, birth date and account number.  The call center said they had to look at a different program that sometimes pushes out old accounts and starts collecting again.  Sure enough she could see my account and told me she could cancel today.  When I asked her to reverse the charges $454.80 she said that she could only do that if I had my original cancellation number.  Consumers, don't be a stupid as I was and not keep those numbers in a safe place.   I am out the money and I don't want that to happen to anyone else.

This report was posted on Ripoff Report on 04/25/2013 11:25 AM and is a permanent record located here: http://www.ripoffreport.com/reports/weight-watchers/internet/weight-watchers-monthly-pass-program-consumers-becareful-aware-and-keep-your-cancellation-1046153. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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