Complaint Review: Well Tabs - Chino California
- Well Tabs 15820 Euclid Ave. Chino, California United States of America
- Phone: 1-800-672-2644
- Web: www.welltabs.com
- Category: Drug Manufacturers
Well Tabs Scammed me, did not return my funds. Chino, California
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I wanted to try the two week trail of well tabs, and when I called I had to stay on hold for more than 10 minutes listening to an automated system. They said that the call was recorded so I thought well atleast if I want it cancelled I can say why and they have the proof.
When I called to cancel my order ( because they told me I was going to be charged $29.95 for a 4 month version, then billed 89.99 after 30 days) I kept getting the run around and no one actually answered any of my questions. She would just repeat herself over and over again just like the machine.
Everytime I called it is always the same woman ( Ashley ) who answers and I find that to be very awkward, when I called to cancel she told me I cannot cancel until they got the product back. So when I sent it back I waited two weeks to call them back and yesterday I spoke with Ashley again and she told me they have no records of me sending the merchandise back. But when I called a second time ( and Ashley answered again) I gave her my confirmation code and tracking number, proof that I sent the package back.
All of a sudden I received a new story, I now had to wait until Tuesday evening or Wednesday evening of this week and my funds would be returned because they NOW had a record of canceling my order Feb. 21st, when I was told I could not cancel.
When I asked for a confirmation code to prove I had cancelled and would not be billed again, she told me they do not give out confirmation codes. When I asked for all of my information to be deleted from the system and I will NEVER be interested in their products again, I was told they cannot delete me from the system...
I have never EVER dealt with a company who does not give out direct numbers to customer service and who does not give out confirmation codes to save their own behinds.
I had to change all of my bank account information so they would not have any access to it. PLEASE BE WARE THEY WILL SCAM YOU.
This report was posted on Ripoff Report on 03/06/2012 08:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/well-tabs/chino-california-91780/well-tabs-scammed-me-did-not-return-my-funds-chino-california-849396. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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