Complaint Review: Wells Fargo Financial Bank - San Francisco California
- Wells Fargo Financial Bank 420 Montgomery Street San Francisco, California United States of America
- Phone: 8005652310
- Web:
- Category: Loans
Wells Fargo Financial Bank . Harassing Phone calls and phony late charges! San Francisco California
* : Wells Fargo Auto Finance. Harassing Phone calls, phony late charges, fake insurance! Alabama
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I have a car financed through Wells Fargo. I have had this car since May 2006 and since December 2006 I have been receiving harassing phone calls stating that I am behind on my payment and that late fees have been assessed.
My payments have NEVER been late, if anything they are mostly early. The late fees/past due payment they are talking about is actually a mistake on their part. Wells Fargo said back in 2006 I did not have car insurance when I actually did. I was charged over $100 for the insurance then credited back once they received proof.
Since then however, I have been charged late fees on a monthly basis. When I call to complain I am always told by the person on they phone that they can not see why I am being charged late fees because my payments have been on time.
I am then told they will show the account to a supervisor and have the account put in for an audit. This has happened a minimum of 10 times with no result. This problem has been going on since the end of 2006! I am never permitted to speak to a supervisor myself and no result ever comes of the Audits.
I also receive numerous calls DAILY from different numbers that are all Wells Fargo. I am sick of repeating my issue with them and not getting any results. I have reported this to the BBB today.
I am about to contact a lawyer and refinance my auto loan with another company. If I do not see results from Wells Fargo soon!
This report was posted on Ripoff Report on 09/08/2009 12:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wells-fargo-financial-bank/san-francisco-california-94163/wells-fargo-financial-bank-harassing-phone-calls-and-phony-late-charges-san-francisco-491733. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1
Wells Fargo Auto Finance. Harassing Phone calls, phony late charges, fake insurance! Alabama
AUTHOR: nb3784 - (USA)
SUBMITTED: Tuesday, September 08, 2009
I have a car financed through Wells Fargo. I have had this car since May 2006 and since December 2006 I have been receiving harassing phone calls stating that I am behind on my payment and that late fees have been assessed.
My payments have NEVER been late, if anything they are mostly early. The late fees/past due payment they are talking about is actually a mistake on their part. Wells Fargo said back in 2006 I did not have car insurance when I actually did. I was charged over $100 for the insurance then credited back once they received proof.
Since then however, I have been charged late fees on a monthly basis. When I call to complain I am always told by the person on they phone that they can not see why I am being charged late fees because my payments have been on time. I am then told they will show the account to a supervisor and have the account put in for an audit.
This has happened a minimum of 10 times with no result. This problem has been going on since the end of 2006! I am never permitted to speak to a supervisor myself and no result ever comes of the Audits.
I also receive numerous calls DAILY from different numbers that are all Wells Fargo. I am sick of repeating my issue with them and not getting any results. I have reported this to the BBB today.
I am about to contact a lawyer and refinance my auto loan with another company. If I do not see results from Wells Fargo soon!
Advertisers above have met our
strict standards for business conduct.