Wendy's did NOT HAVE ANY HAMBURGERS and did NOT HAVE ANY FRENCHFRIES false promises fraudulent ripoff business false promises Fernley Nevada

There is absolutely no excuse for poor customer service. However, there is also no excuse for poor behavior by customers. yes you may have got your order wrong, but that does not mean you have to be a jerk about it. Think about it.

the average drive thru employee serves about 250 cars or more between 11am and 2 pm. If each customer in each of those cars is a rude jerk. How would that make you feel if your were the employee? Next time you want to be rude to a fast food employee, think of how you would feel if the ties were turned and you were the employee.

We all make mistakes but as long as we learn form them then it really isnt a big deal.

One last thing, Drive thru was NOT DESIGNED OR MENT TO FEED AN ENTIRE FAMILY
The drive thru was designed for the busy customer on the go. Not for the lazy customer that dont want to walk in to the store. If you have more than 2 combo meals or your order is over $12.00 chances are you should have went inside. If you order 50.00 worth of food in the drive thru, you deserve to have your order screwed up, so dont complain because your to lazy to get off your a** and come into the store!

I noticed that Melissa has become very quiet now. Must be that she was put into her place. I hope so.

The only un-educated person that I have seen in this thread is Melissa herself.

Melissa, move on with your life, stop complaining about such small trivial things and try and make the world a better place instead of harping about super sized fries and greasy hamburgers.

Absolutely NO CLUE what it takes to operate a group of restaraunts. Please join Melissa in the "Stereo - Typing 101" class. This is evidenced by the fact that she "moved on like the rest of the normal population". A high school student or someone with no work skills would NEVER be able to perform my job, and certainly not my husbands. So Margaret, Don't bash the carnival if you haven't been on all the rides.

ALL FAST FOOD ESTABLISHMENTS EMPLOYEE'S FALL INTO A FEW CATAGORIES.

High School Students
Imigrants that have become citizens
People with no work skills.

I worked in fast food when I was in high school and just out of high school. Of course I moved on, just like the rest of the normal population does.

Instead of constantly complaining about the situation, just politely complain and if they do nothing to remedy the situation, FIND ANOTHER PLACE TO EAT.

I worked at the Corndog Factory in the mall and believe it or not we occasionally ran out of food. Its a bad situation, but it happens, and as for rude employee's you really can't expect much on minimum wage. Some people are not social or have no manners!

I just found this thread and had to add my two cents worth. Both my husband and I work in fast food. The first thing one needs to understand is that Wendy's itself owns relatively few of their restaraunts. The rest are owned and operated by private individuals under franchise agreements. Obviously, the Wendy's which is referred to in the original post is a franchise. Corporate would NEVER, and I mean NEVER have a location that operated in this manner. It is unfair to compare the way one franchise is operated to the entire conglomerate of all Wendy's, in particular, or FF restaraunts as a whole.

Secondly, Melissa feels it is necessary to evaluate and pass judgment on All employees in thousands of fast food establishments based on her experience in ONE QUICK SERVICE restaraunt. Note I said Quick Service. Wendy's is NOT fast food. Fast food restaraunts place premade burgers under heat lamps and allow them to grow bacteria whilst they wait for someone to purchase them. Wendy's makes your burger when you order it with meat that is sizzling away on a hot grill. Perhaps the grillman miscalculated the amount of business they were doing and did not put enough meat on the grill. It takes 4 minutes to cook a 4oz patty properly. A standard grill holds 16 patties. If someone came though and ordered several triples, there goes all the meat and the grillman has to start over.

Maybe they meant that there were no pieces of hamburger fully cooked and dear Melissa just went off the deep end. Then again, perhaps they miscalculated when ordering or had a record week and really did run out. Thanks to the person who said it also happened to their daughter. I have personally spent weekend afternoons driving boxes of meat and various other products from one location to another because of just this. It sucks, but the delivery wharehouses aren't always close by and will charge you several hundred dollars to make a special delivery. Their schedule is 3 deliveries per week.

Third, she seems to think that all fast food employees are uneducated idiots. I'd like to see her pass a food service safety test. Hey, Melissa, how many different types of food borne illnesses are there are what are the incubation periods for each? What are the most common types and how quickly do they cause symptoms? What is the proper holding temperature for cooked foods and how long can they be kept ? What is 'The Danger Zone'? What is a critical violation? Should I go on or are you satisfied that we're not stupid? ALL management must pass both a standardized servsafe test AND a Wendy's food safety test.

Fourth, for all the people who think that food service is the bottom of the employment barrel, you're wrong. The guy making a living by picking up scrap metal out of garbage piles is at the bottom. But hey...he's got a means of making a living doesn't he? Don't knock it til you've tried it. Where else in America can you start off flipping burgers and cooking fries for minimum wage and be making $65K ten years later with nothing more than some motivation and hard work? You all go out and find a job that pays $65K with full benefits and a company car without a college degree. Point made that not every owner treats their employees like crap.

Even our entry level position have an optional insurance policy available for the employee after 60 days of employment. This past year, our owner foot the bill to treat his 45 best employees(determined through a service excellence contest) to a tropical vacation. The competition to have the best service this year is UNBELIEVABLE!! I sure hope I'm on that plane again. You can all keep your better jobs. I'll take the free car, free gas, free insurance, and free vacations any day!

I am one of these low class, uncivilized, moronic, stupid, jerks that cannot even do simple math.

I love my job at Wendy's, I occasionly get guests that think they are all that because they have age and whatnot or whatever you think that makes you better than me. I mean I only have 30+ hours of community service this year, mainly from tutoring people in MATH. I think an A then a B in trigonometry is pretty decent since I did not do my homework. I mean I cannot do simple math, I have so stick with complicated math with variables and orders of operations.

I treat all my guests with respect no matter how they treat me. I get heckled when we are in a jam. I have been made fun of my "civilized" adults that supposivly have high paying jobs. I do not fight back, I take it. I do all I can to make sure my guest leaves happy and gets no conflict from me or my co-workers. Maybe everyone are jerks in Flordia. I do not live there and have never been there. But for you to call me and my co-workers moronic and uncivilzed just shows how naive you sound.

Back to the topic at hand. Fast-food chains run out of food because of either poor judgement or unexpected factors. Managers have to predict how much food will be consumed each week. Sometimes we get a random busy week just because there is something going on and the interstate is packed (my store next to interstate). It is very difficult and takes alot of calculations to not buy too much, because then everythign expires. Mmmmm, chunky milk and moldy meat. So a store running out of food is just proof that either the manager miscalcuated or there was an unexpected amount of guests.

I hope I have shead some light on the situation. I also wish that your next visit to any Wendy's is a pleasant one.

My first job out of school was in food service. Low pay, hard work. Now I am on the other side of the counter because I work in an industry that involves quick turnaround. Sometimes it is a great blessing to grab a cheap hot meal for almost the price of the ingredients.

I remember when one of the teenage girls in our place made a mistake and (this really happened) a customer threatened to wait for her to get off and beat her up!

The customer was a woman and her big lunk of a boyfriend/husband/whatever was with her. I told both of them that if they did not leave I would call the police! I walked the poor girl to her car and waited until she was well away from the place before I went back in.

I learned a lot of things working in the food service industry, and I made a few mistakes myself. [I blew up the french fry machine! -- Don't ask]. The customer service formula -- and it is that, is well designed in these places. You can really learn lessons that will help you in higher paying positions that involve customer relations.

So let's cut 'em some slack. There is no law that says you have to go back. Write to corporate if you must have coupons. Be polite and vent with humor if possible. Shucks, you are one of the lucky people in this world who can eat so well -- or at all. Learn some gratitude.

I work for a fast food chain i own two vehicles own my own home and do very well for myself. Yes alot of fast food employees are mean but did you ever wonder why its not because of the job. its because people feel they have the right to treat us like secound class citizens. just because we work in a fast food restaurant some how makes us bad people. i'm a swing manager at the location i work at and the teenagers i work with are good kids. when a customer called one of the drive threw girls a dumb b**** because she rang in something wrong its hard to be nice especially when the girl rang it in right when he was at the speaker because i heard it but when he got to the window he changed his mind. instead of saying so most people act like we did something wrong.

just because someone works in a fast food restaurant doesnt make them bad or worthless at least there out there trying to make a living unlike those who just sit on there butts collecting wellfare. im proud of the people i work with with the abuse we deal with its a wonder noone i work with has ever and i mean ever talked back to a customer the way they talk to us

Way to go Tim! I find this whole thing a bit concerning. Are we missing the point or what? Who cares if you you go to Wendy's and receive bad service. DO NOT GO BACK. Let's sit here and debate the competence of fast food workers. I think slamming a whole group of people is a bit extreme. I am quite sure that, (Mellissa is it?) at one point in time or another, you have annoyed someone. In fact I have read atleast ten people you have pissed off. I applaude you Tim for standing up for the fast food industry workers. Without them, people like Mellissa would have to go to the grocery store and figure out how to buy meals. If you go to a public restroom and there are no toilet's, would you hang around and scream at the help and pee your pants or find another toilet? I would hope you'd find another toilet. I know it's a stupid analogy but I wanted to keep on a level everyone could relate to. Please know there are people out there who are a paycheck away from starvation and in the grand scheme of things is the intellegence of a fast food worker on the top of our priority list? Show that passion fighting for good and this world would be a better place.

Congratulations Tim, finally another human being with compassion for the less fortunate.

Hold on a second there, Pat... I just looked through all of my posts on this topic and cannot find a single spelling error (except maybe "professional," because I can never remember if it has one or two f's, and "recieve" because the whole "i before e" thing is a fallacy). Grammatically, all of my posts are pretty well intact (although I'm sure there's an English professor out there who could find a couple of errors, but something tells me that's
not your vocation). I find it odd that you would choose to call me out on spelling and grammar issues, especially in light of the following:

1)Stereotyping, not sterio-typing.
2)"Just cause" means something far different than "just because."
3)The subject of your second sentence is singular, yet the adjective at the end is in the plural form.
4)There is no such thing as a B.A. in law; the legal degree is actually a doctorate, and if you think it's easy to get, I welcome you to try.
5)Your third sentnce is missing three commas and an "either."
6)My personal favorite: "grammer" is actually spelled "grammar."
7)Sentence #4 - again, it's "because," not "cause." Cause and because have very different meanings.
8)"So called" should be hyphenated.
9)I've never been waited on by an "idot" either.
10)Line 7 (I'm losing track of which sentence) -"maybe it has" or "it could have," not just "could have." Once again, what you said means something different than what you were trying to say.
11)Employment standards "in Canada," not "of Canada."
12) "Large high tech companies are laying off and very educated engineers are losing thier high paying jobs "100.000 dollar a yr jobs" are going bankrupt." WHAT?
13)"Until" or, at the very least, "'til." "Till" is something farmers do.

As for the remainder, you're dead on.

I can't believe all the sterio-typing that is going on here. Just cause a person works in the fast food industry does not mean they are uneducated or low lives. For example if I were to take Tim as a sterio-type for a law student I wouldn't have much to say concerning the intelligence it would take to get a B.A in that field. My goodness Tim learn to spell and a grammer lesson wouldn't hurt. Melissa, from your remarks and name calling I'd say you wouldn't be hired in the fast food field cause you wouldn't be bright enough, alot of the employees of the industry are college or high school students, so yes they have an education. I haven't had a rude employee or a so called idot ever wait on me, could have something to do with the employment standards of Canada? I don't know. So everyone chill out, we're all one paycheck away from being homeless. Large high tech companies are laying off and very educated engineers are losing thier high paying jobs "100.000 dollar a yr jobs" are going bankrupt. For all you know one of those so called idiots behind the counter could be alot more educated than you are. Immigants coming from other countries hold medical degrees and are having to work in low paying jobs till they can write the exam to become doctors in our country.

I agree with Tim and Brian. We are all intitled to our own oppinions as stated in the 1st ammendment of the Constitution.

Melissa, you really need some anger management; to say another human being is retarded or their oppinion is BS just because it differs from that of your own is narrow minded.

I have been in situations where I was treated badly in fast food but I'm personally glad that there are people that either willing or with no other choice work in these bottom of the barrel jobs. I would not want to do so.

Fast food is convient and we Americans pay for convience. They may not always be employed with the nicest or educated people but if fast food was not there we would be bitching about waiting 30 minutes or longer for a QUICK lunch.

I say the kill them with kindness. Stop and think about how maybe your actions might be causing the domino effect. Most of these employees probably feel intimidated of the more educated society.

If you have never been intimidated by anything then you must be able to walk on water. I would say most of the human race has at some point in their life felt inferier to something or someone and human nature is to react with attitude.

The original complaint of this matter was not a ripoff was just simply a venting consumer. I have been to Dairy Queen when they were out of ice for my soda(guess forgot the recipe HA!).

I don't know why this is such a big deal.

1. So Wendy's was out of food. Big deal. You should be happy that they rely on freshly stocked food, instead of overstocking and serving up two month old meat. Businesses have no responsibility to you or any other consumer with regards to product availability - unless they specifically advertise otherwise.

2. You get what you pay for. What, you want a complete meal for $4.50 and tableside service? That just isn't going to happen morons. you should be happy that there's a place that's even within your budgets.

A word to all the whiny welfare bitches complaining about Wendy's CS on here - why don't you get a better job so that you can afford to eat at a better restaraunt? Losers.

I don't know why this is such a big deal.

1. So Wendy's was out of food. Big deal. You should be happy that they rely on freshly stocked food, instead of overstocking and serving up two month old meat. Businesses have no responsibility to you or any other consumer with regards to product availability - unless they specifically advertise otherwise.

2. You get what you pay for. What, you want a complete meal for $4.50 and tableside service? That just isn't going to happen morons. you should be happy that there's a place that's even within your budgets.

A word to all the whiny welfare bitches complaining about Wendy's CS on here - why don't you get a better job so that you can afford to eat at a better restaraunt? Losers.

I don't know why this is such a big deal.

1. So Wendy's was out of food. Big deal. You should be happy that they rely on freshly stocked food, instead of overstocking and serving up two month old meat. Businesses have no responsibility to you or any other consumer with regards to product availability - unless they specifically advertise otherwise.

2. You get what you pay for. What, you want a complete meal for $4.50 and tableside service? That just isn't going to happen morons. you should be happy that there's a place that's even within your budgets.

A word to all the whiny welfare bitches complaining about Wendy's CS on here - why don't you get a better job so that you can afford to eat at a better restaraunt? Losers.

I just wanna say I am just laughing at all of ya! I, myself hate being ripped off. But honey, you weren't ripped off! They just happened to be out of their main product! Which is totally crazy, and when the corporate headquarters see they made no business, someone will have to explain! The poor company has some definite managerial problems. One large reason I had to respond is bcuz I live in Phoenix and I have a Wendy's up on the corner. My daughters went there and came back with Taco bell. Guess Why???? You got it!!!Wendy's was out of burgers!!!! Sounded crazy, but I see it's happening somewhere else too. Ya just gotta laugh, there's too much stress in this world to freak over a burger loss! P.S. The chicken is pretty good!

WELL I HAVE ONLY A COUPLE OF THINGS TO SAY. FIRST I WOULD LIKE TO COMMENT ON THE ISSUE AT HAND. I HAVE WORKED IN FAST FOOD AND WENDY'S IN PARTICULAR. I HAD A HARDWORKING INTELLEGENT BOSS AND SEVERAL EMPLOYEES WERE COLLEGE STUDENTS WORKING FOR EXTRA MONEY DURING HOLIDAYS AND THE SUMMER VACATION. AND AFTER WORKING FASTFOOD ALL THROUGHOUT HIGHSCHOOL, I WENT ON TO BE VERY SUCCESSFUL MYSELF. FASTFOOD WORK IS NO WALK IN THE PARK...IT IS A VERY FAST PACED BUSINESS THAT UNFORTUNATELY YOUNG ADULTS OR THOSE WITHOUT REASONING SKILLS HAVE A HARD TIME ADAPTING TO. THIS IS ALSO A LARGE INDUSTRY AND SOME STORES FALL THROUGH THE CRACKS. I MYSELF HAVE NEVER BEEN TREATED BADLY...BUT THEN AGAIN I MAINTAIN PATIENCE BECAUSE I HAVE BEEN IN THIER POSITION. THOSE WHO HAVE NOT OFTEN TEND TO HAVE YOUR ATTITUDE. I TOTALLY AGREE WITH SEVERAL PEOPLE THAT HAVE LISTED THIER OPINIONS..IF IT BOTHERS YOU THAT MUCH JUST DON'T EAT FAST FOOD. YOU ARE LUCKY THAT YOU HAVE THE CHIOCE OF WHAT TO EAT. I HAVE BEEN IN COUNTRIES WHERE THEY WUOLD EAT FOOD THROWN AT THEM....AND HERE YOU ARE COMPLAINING AT WHAT PROBABLY ALL BOILS DOWN TO IS A SMART REMARK UNDER AN EMPLOYEES BREATH.

SECOND ISSUE IS THIS: WHY ARE YOU SO BITTER TOWARD SOMEONE WITH AN OPINION? HASN'T ANYONE EVER DISAGREED WITH YOU BEFORE? THE WAY THAT YOU HAVE PORTRAYED YOURSELF IS OFFENSIVE AND MISGUIDED. TOM I COMPLETELY AGREE WITH YOU. TO MOST LOGICAL HUMAN BEINGS IT IS OFTEN EASIER TO UNDERSTAND THAN IT IS TO WALK AROUND BITTER AND ANGRY. NOTHING IS WRONG WITH SEEING THE WHOLE PICTURE. THE ONLY REASON MELISSA PROBABLY FEELS THIS WAY IS BECAUSE SHE MORE THAN LIKELY MADE SOMEONE MAD AT ONE OF THESE RESTAURANTS AND SOMEONE SPIT IN HER FOOD. AHH BUT NO ARGUMENT WOULD BE COMPLETE WITHOUT AN UNREALISTIC HOT HEAD EH? I ALSO WISH YOU THE BEST TIM. AND MELISSA TRY AND NOT LET THIS GET YOU SO WORKED UP. I DON'T KNOW HOW OLD YOU ARE BUT IT SOUNDS LIE YOU ARE EXPERIANCING A GREAT DEAL OF STRESS. THAT IS NOT GOOD FOR ANYONES HEART. GOOD DAY!

Ok as far as the poster goes, weve all experienced this at one restaurant or fast food place before. Sometimes it works out for the best. Pizza Hut is big on not having items ordered. Not to mention (at least in my area) McDonalds, Burger King, Wendys etc. So, I do believe this happened to you. Like I said, sometimes its for the best. What do they care about the consumers? Exactly.

Now on to the female. Oh boy where to start with you. Your reaction to Tims comments: OK I dont always agree with him, sometimes I do. But, you put your own foot into your mouth, as youve done before. Youre the kind of person that has nothing better to do that to p. off others. I hope the poster reads your Chick-Fil-A report, maybe theyll like to read your report on Mr. B Salon also. This isnt your report, and as weve seen of yours, well, it leaves little to be desired. Get on with life. If you ever have something constructive to say, than we would all welcome it, Rather that be good or bad. But right now, the only thing you seem to be able to do is to insult anyone not agreeing with you and your famous phrases of uneducated, blah, blah, blah. Like you report states, Calling the kettle black. Save you B.S.

Let me start off by saying that I do not work in Fast Food. Brian, Tim, Annemarie all have very VALID points. Melissa, you do also, but you act like you are the only one who is suppose to have an opinion and if people don't agree with you they are idiots. I am far from being an idiot and alot of people working in fast food aren't idiots. Would you rather them be on welfare? Then they would be taking YOUR money.

One thing I have learned about fast food places is that sometimes they run out of items, and in 95% of the places the computer won't let them reorder the items until a certain day. Well I've seen it happen in retail and just the other day I ordered take out from Ruby Tuesdays, and they had no carry out cups or lids so they gave me two small cups. Did I trip? No....s**t happens, deal with it. Yes some fast food workers lack the education of say a stock broker, but who are you to judge why they work in fast food. Everyone doesn't get the chance to get a better education and every one's situation is different. Don't judge, you are not GOD. God forbid anything happens to you and the only job available is fast food work. Would you let yourself or your family starve or would you suck it up and flip burgers? Everyone should be treated right, but to many times have I seen people who think they can belittle others because they work in fast food and that is bullshit. Like I said you can call me what ever you want but trust me I have had people catch an attitude with me working in fast food and other places for that matter, but you don't see me calling them names. It's call being an adult. There is a time and a place for everything and I bet that you wouldn't last a day in fast food. My educated behind wouldn't. So Don't Juge and if it's that bad don't eat fast food!

I just filed a huge report on bad customer service. How on earth can these freaks defend bad customer service and rude people??? they must have some kind of mental defect seriously.

Melissa dont' listen to these people seriously they are really dumb. I bet brian from toledo is really tim.

Tim you are just dumb, its true people in fast food are jerks and arrogant, and can be very rude to customers. Maybe you are an older man and don't get disrespected but it happens to alot of people so don't be ignorant and closed minded to the truth and defend jerks, it only exposes you for what you are.

Fast food will never be chanegd if there are more people out there like tim who promote rude people. Add chickfila to the list of fast food jerks out there.

Tim- I completely agree with you and I wish you luck in your education. As for Melissa- you come across as a spoiled, uneducated, housewife loser. Honey, learn how to deal with people. You may not have worked in fast food but chances are you have met someone that has.

Melissa, when you learn to walk on water and turn water into wine then you may pass judgement on others. Until then, please realize that you are human and you are just like the rest of us. You seemed to have been born with a silver spoon in your mouth and you continue to choke on it. You harbour such an amount of hatred that you call other people "retarded".

Honey, how 'bout you go behind the counter at Wendy's and see how you do? But that would be below you so I don't see it happening. Oh well, your hatred of people who work for a living says everything about you. I feel sorry for you. Truly. Maybe someday you will learn what it is like to be a human being. Peace out loser b

First of all Wendy's does not hire only complete Idiots.

Yes there is a fair share of them .
If anyone on this site has ever worked in fast food they should know that.

Just take this into consideration,there are probally 6 or more people involed in making your food,

1,the order taker if the person can't make their mind up on what to order,and changes it a dozen times,then how are we supposed to know what you want?

2 There are certain things that come on each sandwich If the person doesn't specify something special then we make it regular,
Usually in this circumstance the customer brings it back usually in a bad mood and we remake it the way they should of said in the beginning
But we dont say anything,and smile and take abuse,because you, as the customer is always right

3,There is the grill person,fry person,and someone reading off the orders and seeing what each order needs to be done.

Think about this, what if some one in front of you ordered 15 double stack cheese burgers,then natrally there would be a 5-10 min wait on any more and us just being considerate would notify you of this.

Same scenerio goes for fries,potatoes and so forth.

Also if just one person isn't doing there job correctly

Then yes the production is going to be off, keep in mind that we are all human and yes a small #of people are going to be disatisfied.
Lastly calling people stupid and mindless is uncalled for. It's better than the same people being jobless and collecting wellfare and being a drain on society.

You have again proven yourself incapable of reasoned discussion. Your statements lack the level of intellectual merit I look for in continuing conversations. Feel free to further hurl uninformed speculative slander at me, I'll keep silent from now on and let the readers decide who has defended their position better. Here's a nice quote from Kurt Vonnegut that sums this all up pretty well: "Acting like a jackass ony gives the people who should hear what you have to say the right not to listen to you."

P.S. You may want to seek therapy for your paranoid delusions and inferiority complex. Fast food employees are the last people you have to worry about being on arrogant powertrips.

I don't think so TIM. People who present YOUR flawed incorrect and false side of the argument are the ones who are tasteless and stupid. Maybe that's why you're going into something like law.. so you can fight against consumer's and help those who victimize and hurt others.. typical of a scumbag lawyer. Having a bachelors degree is absolutely nothing to brag about and in no way proves that you are intelligent and not ignorant about things. That statement alone, including all your others, basically gives proof to what Im claiming about you. Don't mistake passion for hostility, anyone as moronic as you who brings such an inaccurate and false argument to the table will get pounded for it. Don't support bullies and rude people and think that people will just stand by and agree with your BS retarded point of view. No one will get away with treating customers badly, being ignorant and arrogant, lazy, incompetent, and negligent. The fast food companies are the ones exploiting the customers, not their employees, and it's people like YOU who will prevent any real justice or improvements from occurring because of your flawed illogical crap. so think again before you rebuttal with such nonsense. Defending people who treat customers badly, is a very ignorant and sick thing to do and will get society NOWHERE. It's a shame that there are so many illogical morons like you who end up in law.

I don't think so TIM. People who present YOUR flawed incorrect and false side of the argument are the ones who are tasteless and stupid. Maybe that's why you're going into something like law.. so you can fight against consumer's and help those who victimize and hurt others.. typical of a scumbag lawyer. Having a bachelors degree is absolutely nothing to brag about and in no way proves that you are intelligent and not ignorant about things. That statement alone, including all your others, basically gives proof to what Im claiming about you. Don't mistake passion for hostility, anyone as moronic as you who brings such an inaccurate and false argument to the table will get pounded for it. Don't support bullies and rude people and think that people will just stand by and agree with your BS retarded point of view. No one will get away with treating customers badly, being ignorant and arrogant, lazy, incompetent, and negligent. The fast food companies are the ones exploiting the customers, not their employees, and it's people like YOU who will prevent any real justice or improvements from occurring because of your flawed illogical crap. so think again before you rebuttal with such nonsense. Defending people who treat customers badly, is a very ignorant and sick thing to do and will get society NOWHERE. It's a shame that there are so many illogical morons like you who end up in law.

I don't think so TIM. People who present YOUR flawed incorrect and false side of the argument are the ones who are tasteless and stupid. Maybe that's why you're going into something like law.. so you can fight against consumer's and help those who victimize and hurt others.. typical of a scumbag lawyer. Having a bachelors degree is absolutely nothing to brag about and in no way proves that you are intelligent and not ignorant about things. That statement alone, including all your others, basically gives proof to what Im claiming about you. Don't mistake passion for hostility, anyone as moronic as you who brings such an inaccurate and false argument to the table will get pounded for it. Don't support bullies and rude people and think that people will just stand by and agree with your BS retarded point of view. No one will get away with treating customers badly, being ignorant and arrogant, lazy, incompetent, and negligent. The fast food companies are the ones exploiting the customers, not their employees, and it's people like YOU who will prevent any real justice or improvements from occurring because of your flawed illogical crap. so think again before you rebuttal with such nonsense. Defending people who treat customers badly, is a very ignorant and sick thing to do and will get society NOWHERE. It's a shame that there are so many illogical morons like you who end up in law.

I don't think so TIM. People who present YOUR flawed incorrect and false side of the argument are the ones who are tasteless and stupid. Maybe that's why you're going into something like law.. so you can fight against consumer's and help those who victimize and hurt others.. typical of a scumbag lawyer. Having a bachelors degree is absolutely nothing to brag about and in no way proves that you are intelligent and not ignorant about things. That statement alone, including all your others, basically gives proof to what Im claiming about you. Don't mistake passion for hostility, anyone as moronic as you who brings such an inaccurate and false argument to the table will get pounded for it. Don't support bullies and rude people and think that people will just stand by and agree with your BS retarded point of view. No one will get away with treating customers badly, being ignorant and arrogant, lazy, incompetent, and negligent. The fast food companies are the ones exploiting the customers, not their employees, and it's people like YOU who will prevent any real justice or improvements from occurring because of your flawed illogical crap. so think again before you rebuttal with such nonsense. Defending people who treat customers badly, is a very ignorant and sick thing to do and will get society NOWHERE. It's a shame that there are so many illogical morons like you who end up in law.

Melissa... if you don't agree with me, that's fine. I don't post my comments here expecting that they will be well recieved by everyone, and I welcome the opportunity to hear and discuss alternative viewpoints. In all actuality, I find the crux of your argument to have a great deal of merit, I don't agree with it, but I will admit that it is a valid argument nonetheless. However, you seem to be unable to present your arguments without resorting to extremely hostile (and might I add tasteless, bitter and deluded?) comments and ridiculous character attacks.

For example, here's a little quote: "they are just JERKS and arrogant losers, managers and employees both. Sticking up for them just proves you're alot like them."

No it doesn't. That's what we call "specious reasoning," and it doesn't even make any sense. I defend these types not because I feel they are warranted in their rude actions, but because I recognize that they are caught in an exploitative industry. By your logic, this would mean that I am also exploited. This is not the case. I also defend the plight of immigrants. Does this mean that I am an immigrant? If I one day defend a murderer in court, does that make me a murderer too?

Here's another one: "Defending them is quite pathetic and shows lack of character or morale." No, actually it shows that I have a viewpoint that differs from yours, which I presented in a logical, respectful, and reasoned fashion. You could have just as easily presented an alternative argument and refuted my claims on their merits, but instead you choose to attack the character of someone you know nothing about, and presented an angry, deluded rebuttal that is logically flawed and relies more on insults than intellect. If this is how you deal with things that don't go your way, I can see why you aren't always treated so well in restaurants.

If you would like to carry on a reasoned discussion without resorting to childish, innacurate rhetorts I would welcome the opportunity. Otherwise, out of respect for the EDitor and the integrity of this site, I will refrain from rebutting any more of your bitter, deranged comments. When all you can say about somebody's thoughts is that they are "comlpete BS," you haven't shown your own thoughts to be worth much. You are only doing yourself and your ideas a disservice by acting this way. I think you would do well with a little self perspective, maybe people treat you poorly for a reason.

They should do their jobs well is the REALITY of society and life. I don't know where Tim from michigan lives, but maybe it's a fantasy world where people can be rude mean and not do their job right and still get paid and get respect. Get REAL. Your argument is still absolute BS, illogical and makes absolutely no sense. People who can be negligent, rude, mean, and get away with treating customers badly are OBVIOUSLY not being mistreated by their employers, if they were, they wouldn't get away with these kind of actions. In most cases, and especially THIS case, in a previous post I placed the complaint WAS against the manager at this wendy's who was an incompetent arrogant fool. And the several times i've been there i've consistently received bad customer service, and bad attitude from some really rude low class idiots. In most of these situations the EMPLOYERS AND EMPLOYEES are both the ones mistreating customers and lack customer service skills manners and decency. THey are low class uncivil jerks who are so insecure they take their pathetic powertrips out on customers for no reason. You can DEFEND them all you want but your defense is obvious nonsense and BS, because there is no justification for managers and workers to be rude to customers. It's quite sad that you're sticking up for obvious low class jerks because you feel they're justified in their attitudes because of supposed poor work environments. Wrong. Plain and simple in most cases they are just JERKS and arrogant losers, managers and employees both. Sticking up for them just proves you're alot like them. No i dont believe anyone is going to FIGHT for the rights of low class jerks. It's more helpful to fight that these people are trained to do their job right and treat customers well despite their jealousy grugdes idiocy and rude natures, or be reprimanded. Fighting for jerks and idiots won't get people ANYWHERE in society.

Wendy's out of hamburgers and fries? You're lucky. Look what eating his own food did to Dave Thomas. (May he rest in grease...errr, woops,...peace.)

Defending the exploited shows a lack of character and morale? I'm ignorant because I see this as a complex issue rather than a "they should do their jobs well no matter what the pay" issue? I'm dumb because I presented a reasoned argument?

FYI... you know nothing about me or what I presently do. I worked in fast food ten years ago. Today I hold two c*m Laude B.A.s and have a full tuition jurist scholarship. Apparently, not everyone thinks I am as dumb and ignorant as you do.

Seeing as how you completely missed my point the first time around, here it is again. Fast food work is the bottom of the job barrell. By extension, fast food workers are the bottom of the employee barrell. These are the people who couldn't get jobs somewhere else: high school kids, the mentally challenged, and grown ups who just aren't that bright. Often times, maybe even most of the time, they don't do their jobs very well. There are a host of reasons for this. First, they are not paid or benefitted well, which leads to a definite lack of ambition. Second, they are treated like dirt not only by their employers, but also by customers who feel that they can treat minimum wage employees however they want. And lastly, they just aren't capable of doing their jobs well. They lack the mental capacity for professionalism, that's why they work in fast food.

The only way that this situation is going to change is if fast food emlpoyers start treating their employees like human beings. They need to be paid what their job is worth, and recieve the benefits that people like you may take for granted. Then these restaurants can attract quality employees who are motivated to do their jobs well. Simplistic answers like "they should do their jobs well no matter what" are not only unrealistic, but will never solve the underlying problems. I'm not placing the blame on the average citizen, I'm placing the blame on the owners of these establishments who contuinue to exploit their employees. If they won't step up to the plate, then it becomes the average citizens duty to do something about the situation.

haha they are dumb at wendys and they steal from the company. i went there today and the girl got my order wrong she handed me a drink i didn't order. since i figured it might go to waste i asked her if i could have it anyway if she was going to throw it away. she said "oh i'm gonna drink it myself." lol these idiots will take unpaid food for themselves, no wonder the company doesnt treat them good, they steal from it.

IF YOUR LOCAL WENDY'S DOES NOT HAVE ANY HAMBURGERS AND FRENCH FRIES (WHICH I FIND HARD TO BELIEVE!) THEN WHY ARE YOU UPSET THAT THEY DID NOT OFFER YOU ANY "FREE TOKENS?" WHAT GOOD ARE FREE TOKENS FOR FOOD IF THEY DO NOT HAVE ANY FOOD??

ALSO IF THIS EXPERIENCE WAS SO DEVASTATING TO YOU, WHY DID YOU NOT CONTINUE UP THE ROAD TO THE NEXT CLOSEST GREASE-FEAST? IE., MCDONALDS, BURGER KING, JACK IN THE BOX, CARLS JR .... ETC ETC ETC... INSTEAD OF WASTING YOUR TIME FILING A RIDICULOUS REPORT?

IT SOUNDS TO ME LIKE YOU ARE JUST ANOTHER CUSTOMER OUT TO GET SOMETHING FOR NOTHING!! FREE TOKENS??? PUHLEEASE!! WAHH WAHHHH WAAAHHHH CRY ME A RIVER!!

That's a load of BS. People who work in fast food get minimum wage, regardless that is still no reason for people to treat customers badly, have bad attitudes toward them and be unable to do simple addition and subtraction. It's not MY job as a citizen to train fast food workers, it's the job of the managers and company to make sure they are DOING their job and part of their job includes addition subtraction and good customer service skills. And it's certainly not the average citizens job to FIGHT for these jerks who present themselves as low class angry bitter people and treat customers badly. i'm tired of citizens like YOU who condone these kind of retarded actions and them try to blame it on AVERAGE CITIZENS. How stupid is that. you have no excuse or reason in justifying their pathetic attitudes and that actually shows ALOT about your character. Alot of these fast food people USE their low positions for POWER--to be mean to consumers, or give them bad products, or in this case not compensate for THEIR errors.
People like you are absolutely stupid, and its probably because you WORK in the industry and treat people the exact same way, so you feel you can understand their anger. WRONG. No one has the reason or right to treat people that way regardless of their PAY. Your defense of fast food workers is complete BS.

They are disrespected because they SHOW disrespect. Ive even been in situations where fast food workers were actually NICE to people who were mean to them, but mean and jerks to those who are nice. They are twisted, uneducated jerks for the most part, and thats the REALITY of the situation. Defending them is quite pathetic and shows lack of character or morale.

Dont eat at wendys? Oh yeah Im sure thats what the corporate offices strive forless customers.. get real you have proven to be just like them---truly moronic. And being a productive citizen isnt defending these kind of behaviors its fighting against them and letting the people doing the wrong take responsibility for their wrong how PATHETIC to put the responsibility of these jerks bad actions on the average innocent citizen. Seek help you have proven to be in the same category of low life losers just like them

Melissa... let me ask you something... have you ever worked an uncontracted, unbenefitted job, that paid substantially less than a living wage? If you had, I don't think you'd be making such comments.

Unfortunately, your characterization is correct for the most part, although I think the animosity is unnessecary and tasteless. But here's the thing: fast food is TERRIBLE work. It is by far the worst job out there. Fast food workers are undercompensated, disprespected and mistreated, and powerless to do anything about it. It doesn't take much thought to understand why the people who work fast food generally aren't the most intelligent or proffessional members of society. People who have the skills to get better jobs do so, and you're left with the people who can do nothing but fast food. Its the bottom of the employment barrell.

Not everybody has the means to get an education, or the ability to attain one if they were given the opportunity. Some people just aren't that bright. These people end up in low paying service jobs, and we benefit by low prices. For these low prices, we sacrifice quality service and product. That's just how it goes. If it irritates you so greatly, stop eating at fast food restaurants. Or better yet, be a productive citizen and fight for the rights of restaurant employees so maybe they will have a little motivation to do their jobs well.

Melissa... let me ask you something... have you ever worked an uncontracted, unbenefitted job, that paid substantially less than a living wage? If you had, I don't think you'd be making such comments.

Unfortunately, your characterization is correct for the most part, although I think the animosity is unnessecary and tasteless. But here's the thing: fast food is TERRIBLE work. It is by far the worst job out there. Fast food workers are undercompensated, disprespected and mistreated, and powerless to do anything about it. It doesn't take much thought to understand why the people who work fast food generally aren't the most intelligent or proffessional members of society. People who have the skills to get better jobs do so, and you're left with the people who can do nothing but fast food. Its the bottom of the employment barrell.

Not everybody has the means to get an education, or the ability to attain one if they were given the opportunity. Some people just aren't that bright. These people end up in low paying service jobs, and we benefit by low prices. For these low prices, we sacrifice quality service and product. That's just how it goes. If it irritates you so greatly, stop eating at fast food restaurants. Or better yet, be a productive citizen and fight for the rights of restaurant employees so maybe they will have a little motivation to do their jobs well.

I agree totally, wendy's workers and fast food workers are big time idiots, and I personally think they're an embarrassment to society with their lack of CS skills, arrogance, stupidity, and lack of mathematical skills. These morons embarrass themselves in front of customers by trying to make the customer feel stupid, and think they're right when they're actually the idiots who have no idea what they are talking about and are wrong. Most of them lack an education or a working brain altogether. I for one am so tired of these gutter class fast food workers who have no brains and can't even add or subtract. They need to get an education they are simply pathetic and an embarrassment to society.

Ok I understand your concern but alot of establishments like that either run out of food at a certain time or might not carry it for a day etc. What time did you go to the restaurant? I wouldn't say this is fraudulent just bad business practice and nothing to be alarmed about. You're complaining about people not offering you coupons? There is MUCH worse you can deal with in fast food than people not offering you coupons, because if you are expecting coupons, that rarely happens anyway. Maybe you're just mad and wanting to vent but there are other burger places out there and if that Wendy's REALLY doesn't carry burgers.. then report them to the head office..it's nothing to get angry about.