Report: #898186

Complaint Review: wes smith

  • Submitted: Fri, June 15, 2012
  • Updated: Fri, June 15, 2012
  • Reported By: ken — ladysmith British Columbia Canada
  • wes smith
    metral dr
    nanaimo, British Columbia
    United States of America

wes smith remax canada free trip for selling house but couldnt deliver nanaimo, British Columbia

*REBUTTAL Individual responds: NOT FACTUAL

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i purchased a home with wes smith in 2009.when i bought this home i recieved a free trip valued at 1200 dollars.this voucher had no expiry as i was told by wes i could use it whenever i wanted april 2012 i went to redeem it to go to my cousins wedding in hawaii.i planned the trip with the flight center and recieved a call 2 weeks later from them.they informed me that wes had no money in the account that held the funds for the trips he promised.they had tried contacting him numerous times but he was dodging their calls.i was currently selling a property with wes so i said i would call him as he would surely awnser a customers calls.i called 9 times over a 7 day period to his office and cell and got no awnser.i eventually wrote an email saying i would lodge complaints against him and all of a sudden he was very easy to get ahold of.he promised me he would give me cash the following tuesday.well tuesday came and went and i recieved no cash or even a courtesy call to let me know what was going on.again i placed many calls to contact him and finally got through.he said he wasnt sure when he could pay me but eventually he would.i requested a firm date so i could plan my trip and he got a little upset.he said well if your gonna hold me to a date then july 16 mabye.i told him 6 weeks was too long as ive already waited 6 weeks and this should have been taken care of back then.he then informed me you cant get blood from a stone.we are a single income family and this is our first vacation in 8 7 year old daughter is going to be a flower girl and is quite excited.i dont think we will make it because by the time we get the money from wes,if we do it could be too late.
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This report was posted on Ripoff Report on 06/15/2012 03:42 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Individual responds


AUTHOR: Wes Smith - ()

Client received voucher and there was an administrative mix up when he tried to use the voucher 3 years later. Client immediately became beligerent when we replied to his complaint by phone. Even when we told him we would take care of the problem he started calling RE/MAX Western Canada, the brokers at RE/MAX OCEAN POINTE, newspapers, Flight Centre head office, etc. Basically, this former client is a hot head and a bully, and extremely arrogant. His "facts" are extremely exagerated in his post - which he posted here AFTER he booked his tickets and was well aware that the situation was already resolved.

Despite such ridiculous measures taken by this individual, including posting here, client obtained his trip and credit in the time period I told him it would take to resolve the situation (1 week) - which is what was promised.



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