• Report: #1083460
Complaint Review:


  • Submitted: Tue, September 10, 2013
  • Updated: Tue, September 10, 2013

  • Reported By: david kincaid — denmark Tennessee
south highland jackson tennessee 38301 jackson, Tennessee USA

WESTERN AUTO they sell junk and then your stuck no refund, exchange or repair jackson Tennessee

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I bought a 4 wheeler in july picked it up on friday, it didnt crank when i got it home. sat i finally got it to crank after 2 hours trying, it run 10 minuites  was very  hard to climb driveway in lowest gear, my childs 12volt quad -WILL- climb same hill, the quad is a 130 cc motor so should hop up it. well sunday it cranked run long enough to give me and my child a 20 min. walk back home to get my 3 weeler to pull it home. on monday -72 - hours after buying with a supposed 30 day satisfaction guanerantee, I carried it back dropped it off clearly stated it was junk i did not want it. they said they would take care of it. i called their finance company told them i returned quad cancell the account. I herd nothing from either place till today, i was called by their finance company informed i never made my payment due 1st of this month and i had a late payment reported to credit beauro, and i would be sued if i did not pay as i was obligated under a contract, i went to western auto assuming them not reimbursing the credit company was meerly a oversight, when i confronted owner i was basically laughed at and told they dont give refunds as well i sighned a contract and they was no longer responcible take it up with the finance company. mind you they have had posession of the quad  since i dropped it off 2 months ago, never told me it was repaired to pikup and never offered a replacement, AND QUOTE: IF I SELL MY HOUSE AND 3 DAYS LATER YOU WANT A REFUND TOUGH YOU BOUGHT IT.

These are not nice folks, they have NO MORALS OR ETHICS, and I would like help if possible my email is davidkincaid69@gmail.com

I actually had 2 attorneys return my call, both agreed i was being shafted and it wasnt right, but their cost would be more than paying off the loan and selling the quad for scrap. 

I am low income raising a 7 yr old and dont have money to throw away as this was actually to be my childs present, thats 1 not here 2 useless if it was, now my good credits getting destroyed simply because I thought i was getting a decent deal on a NEW QUAD.

If anyone can help me please send a email.

I was raised with morals and havent ever been ripped this bad even by used carlots.

This report was posted on Ripoff Report on 09/10/2013 05:12 PM and is a permanent record located here: http://www.ripoffreport.com/reports/western-auto/jackson-tennessee-38301/western-auto-they-sell-junk-and-then-your-stuck-no-refund-exchange-or-repair-jackson-te-1083460. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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