• Report: #282352
Complaint Review:

Western Dental

  • Submitted: Thu, November 01, 2007
  • Updated: Thu, November 01, 2007

  • Reported By:Ramona California
Western Dental
12649 Poway Road Poway, California U.S.A.

Western Dental Poor Service, Unnecessary X-Rays, Harassing Bills for Services not Rendered Poway California

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I arrived at the Poway office 15 minutes early as requested to fill out paperwork. 2 1/2 hours later we had still not been seen. When I indicated we had to leave I was shown back to the open chair dental office and the dentist came in briefly. I had my daughter's x-rays less than a month old from our previous dentist.

IWas told that they were either very old x-rays or not even her teeth and that they would have to be redone. I was hesitant but agreed. What the technician brought back looked like identical x-rays to me and I told him that I wanted to talk to the dentist and have him show me the differences.

After another 1/2 hour of waiting with no response - I finally decided that the dentist was either dishonest or incompetent and in either case did not want to have him work on my daughter's teeth. I took both sets of x-rays to another dentist who has confirmed they are identical.

Since then I have received numerous bills and harassing phone calls saying that I had agreed to a yearly service contract with them for my daughter. I have told them that I am not interested in their services. They continue to harass me.

I called the main office and tried to straighten out the matter but was transferred from one place to another. I am currently considering contacting a lawyer and suing them for subjecting my daughter to unneccessary x-rays.

Susan l
Ramona, California

This report was posted on Ripoff Report on 11/01/2007 12:07 PM and is a permanent record located here: http://www.ripoffreport.com/reports/western-dental/poway-california-92064/western-dental-poor-service-unnecessary-x-rays-harassing-bills-for-services-not-rendered-282352. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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