Report: #488345

Complaint Review: WESTERN UNION - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Tue, September 01, 2009
Updated: Tue, September 01, 2009
Reported By: iceberg020 — Missouri USA

Author Not Confirmed

Why?

WESTERN UNION www.westernunion.com Internet United States of America

Phone:
Web:
Category: Cash Services

WESTERN UNION Money Orders / Wires Wire transfer fraud. Western Union ripoff. False report. Worst company ever to deal with. law suit Internet

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Western Union is suing me and my brother for over $20,000.00 for wire transfers that we never did. We at one time were Western Union agents and had their equipment in our store.

If anybody reading here is an agent he/she knows annoying call you get from random spammers to do something with your terminal. Well it just like that call one of my clerks received and did the fraud wire transfers from Western Union equipment at the store. We then found out about them next morning and called Western Union to report and stop them. FBI even got involved.

Western Union took the report over the phone and said they'll investigate this and get back to us. That day (10/2007) and today (09/09) I haven't received a single call regarding investigation from Western Union. I did receive calls from FBI and they caught the guy who was over the phone initiated the wires.

Now, Western Union did not pay me commission for those fraud wires and says that I owe them $20,000 some though thousand for these wires. To me Western Union's system is the problem. Western Union have limits set on there machine and it won't let me do wire over $1000.00 without calling customer service, but then how this person over the phone knew everything about the equipment and even authorization codes? I have no idea.

I just hate the fact Western Union is coming after it's agent rather then solving the security problem they have. According to Western Union this happens a lot and they don't inform any new agents about it, they just wait till s**t like this happens and then go after the poor agent.

I hate Western Union.

This report was posted on Ripoff Report on 09/01/2009 01:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/western-union/internet/western-union-money-orders-wires-wire-transfer-fraud-western-union-ripoff-false-report-488345. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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