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Report: #1152707

Complaint Review: Westinghouse - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Encinitas — California
  • Author Not Confirmed What's this?
  • Why?
  • Westinghouse Nationwide USA

Westinghouse extended warranty is a liability --not an asset Nationwide

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 Purchased the top-o-the-line Westnghouse Duvet washer with extended warranty coverage. Called Westinghouse after washer LCD reported error messages and washer ceased to function.

 

Referred to Appliance Rescue to service washer but in 2 tries over 2 weeks the repairman as unsuccessful in getting the washer to work.  I asked Westinghouse for alternate service vendors in their network to try to expedite but was told that there was only one in my area. 

Westinghouse rep told me that i should just be patient (while i spent the last two weekends in coin laundromats).

Poor business practice to outsource services to 3rd party companies and not do anything to improve the issues when customer who paid for warranty hs zero leverage over the 3rd party that Westinghouse contracts.

 

This report was posted on Ripoff Report on 06/06/2014 01:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/westinghouse/nationwide/westinghouse-extended-warranty-is-a-liability-not-an-asset-nationwide-1152707. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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