Complaint Review: Westlake Financial Services
- Westlake Financial Services
4751 Wilshire Blvd
Los Angeles, California
- Phone: 1-888-739-9201
- Category: Questionable Activities
Westlake Financial Services From zero to a balance again - when will it end. I need a lawyer! Los Angeles California
*Consumer Comment: Scammers, Liars and Money Hungry Vultures!
*UPDATE Employee: "We apologize for the negative experience"
I had a 2006 Hyundai Accent financed my Westlake Financial Services. After a payment was made in February 2013, it was told to me that it was the last. Well, I few months later a repossession company was looking for the car. When I called Westlake, I was told two deferred payments showed up on the account. Ok, i made arrangements to pay what was owed in two payments of $425.16. After the first payment, we was told the car would not be repo'd. Well low and behold, it was. Ok was told it was a mistake and they got the car brought back. Cool. Well, I made the second payment and ask specifically if that was it. Was they sure I did not owe any more money. Jamaal in the recovery department said that was it and I should receive my titles in 25 days. Well today, July 20, 2013, I go to my mailbox and I have a Telewire from Westlake Financial Services, dated 7/12/13, saying I have a deficiency balance of $1,190.00 but i get a one time amnesty offer to pay 50% of that and I would be done. Now when I made the last payment on July 3rd, Jamaal in the recovery department told me I had no more payments. I asked him if he was sure twice before we hung up and he said yes. So what the heck is this $1,190 deficiency payment. Look like everytime my account hits zero, Westlake comes up with some more bulls*** about me owing more money. This company is a rip off. Federal regulations need to look in to this company because they are ripping off customers. I have not been able to talk to any one because they are closed but I will be calling on Monday. I also have called my brother who is a lawyer and judge with the city of Houston to see what can be done. Westlake has become I thorn in my side. Never again will I use this company. I rather catch the bus!!!
This report was posted on Ripoff Report on 07/20/2013 03:37 PM and is a permanent record located here: http://www.ripoffreport.com/reports/westlake-financial-services/los-angeles-california-90010/westlake-financial-services-from-zero-to-a-balance-again-when-will-it-end-i-need-a-la-1068742. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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