Complaint Review: Westmont Motors - Melrose Park Illinois
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- Author Confirmed
- Westmont Motors 2231 N.Mannheim Rd Melrose Park, Illinois United States of America
- Phone: 847-655-7441
- Web: Westmontmotors.com
- Category: Auto Dealers
Westmont Motors DON'T BUY FROM HERE NO MATTER HOW CHEAP THEY ARE Melrose Park, Illinois
*Consumer Comment: It appears as though you still don't understand AS-IS
*Author of original report: Answer
*Consumer Comment: What kind of threat or coercion did they use on you?
*Author of original report: Answer
*Consumer Comment: question
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These guys sell shady cars. The reason why they are able to put low prices is because they buy cars that have big problems and sell them without making many repairs. They make you sign papers clearing themselves of any responsibility because their cars are garbage. I bought a 2003 Audi from them and it turns out the car has water ingress in the locking module. The keyless entry does not work. The trunk does not open normally. The windows do not work. The dashboard messages are messed up. The car had a wheel bearing problem which they were not going to disclose either unless I brought it up. The windshield was cracked. Tone the check engine light is on too. It's only been one month since we had the car. In fact I hope everybody who has bought from them before will contact the Illinois DMV and file a complaint against them.
This report was posted on Ripoff Report on 02/19/2012 11:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/westmont-motors/melrose-park-illinois-60164/westmont-motors-dont-buy-from-here-no-matter-how-cheap-they-are-melrose-park-illinois-841740. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#5 Consumer Comment
It appears as though you still don't understand AS-IS
AUTHOR: coast - (USA)
SUBMITTED: Tuesday, February 21, 2012
"It was the middle of winter so there is no reason to open the windows and sunroof at the time."
There was a reason; to verify their proper operation.
Did you miss the cracked windshield because there was no reason to look through it?
"There's no paper in the widow with the details of the car. ( federally required)"
It's a window, not a widow. The FTCs Used Car Rule requires dealers to post Buyers Guides prominently in all vehicles that are offered for sale. The Guides must indicate whether a warranty is offered. You made it clear that you were aware there was no warranty. What other details are required by federal law?
The IL Attorney General will probably not be able to assist you because you purchased the vehicle AS-IS. Are you sure the IL DMV accepts complaints concerning auto purchases? The BBB is corrupt and has no power.
Too bad you did your homework after the sale.
#4 Author of original report
Answer
AUTHOR: Sahmed - (United States of America)
SUBMITTED: Monday, February 20, 2012
These are the options you have. These guys do false advertising. So this is what one should do. Contact the following, not necessarily in this order: 1. Dealers License Board 2. Attorney General 3. DMV 4. There's no paper in the widow with the details of the car. ( federally required) 5. If they falsely advertised ( they should bring it to the advertised condition) 6. Attorney generals consumer fraud office 7. Consumer affairs division of your state. 8. Better Business Bureau.
#3 Consumer Comment
What kind of threat or coercion did they use on you?
AUTHOR: Ken - (USA)
SUBMITTED: Sunday, February 19, 2012
I'm sure there are laws against signing under threat and against you will.
"..I hope everybody who has bought from them before will contact the Illinois DMV and file a complaint against them."
If you bought the car, essentially as is, what sort of complaint will you file against them with the Illinois DMV? Does the DMV take action against dealers for holding you against your will and forcing you to sign papers you don't agree with?
Good luck...let us know how that works out.
#2 Author of original report
Answer
AUTHOR: Sahmed - (United States of America)
SUBMITTED: Sunday, February 19, 2012
The check engine light was not on at the time. It was the middle of winter so there is no reason to open the windows and sunroof at the time. The ad mentioned power windows and none of the windows work anyway. Also there was no gas in the car at the time of sale so I thought the gas light was on for that reason. But even after the tank was filled up, the light stayed on.
#1 Consumer Comment
question
AUTHOR: coast - (USA)
SUBMITTED: Sunday, February 19, 2012
Why did you overlook the engine light, cracked windshield and dashboard messages during the test-drive?
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