• Report: #425965
Complaint Review:


  • Submitted: Thu, February 19, 2009
  • Updated: Mon, September 26, 2011

  • Reported By:Brooksville Florida
9157 Commercial Way Weeki Wachee, Florida U.S.A.
  • Phone: 352-5962221
  • Web:
  • Category: Realtors

WHITE DIAMOND REALTY - Theresa Tyner - Terisha Miller - Helen Palama - Patrica Patrick The Worst Realtor & Real Estate Company In Hernando County Florida Weeki Wachee Florida

*Consumer Comment: White Fights: The Fighter Have Been Found

*General Comment: White Diamond Realty (It's ALL about the money - Commission splits)

*UPDATE Employee: Questionable??

*Consumer Comment: Terisha Miller

*Consumer Comment: Have to agree with Bob on this one.

*Consumer Comment: White Diamond Realty is a great company

*Consumer Comment: One of the BEST Real Estate Companies in Hernando County - White Diamond

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In my MANY home Sales / Purchases in Hernando County Florida I have found that the Realtors in the office are without exception, the LAZIEST anywhere in the county. They NEVER return calls, do NOT pick up their phones, rarely give out their cell phone numbers, often do not show up for appointments ... and the list goes on !! It is almost like each one is in charge of their own SALES PREVENTION DEPT. I cannot explain it ... but it DOES exist! The ONLY way to deal with them is to drive around yourself, call ONLY the listing agent on a property you have an interest in, TRY to get them to answer the phone, and move on if unsuccessful. Anything else is just a huge waste of your time.

Reliabilty Rating

Theresa Tyner
Broker/Owner - The leader of the WORST of the Realtors

Terisha Miller - TERRIBLE
Realtor Associate

Helen Palama -TERRIBLE
Realtor Associate

Patricia Patrick - TERRIBLE

Look very carefully and way your options before you settle for this company.

Brooksville, Florida

This report was posted on Ripoff Report on 02/19/2009 06:15 AM and is a permanent record located here: http://www.ripoffreport.com/reports/white-diamond-realty/weeki-wachee-florida-34613/white-diamond-realty-theresa-tyner-terisha-miller-helen-palama-patrica-patrick-the-425965. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

White Fights: The Fighter Have Been Found

AUTHOR: This Is The Truth - (USA)

...Ah the Fights continue on and although the fighters wish to disguise themselves in their colorless ways because they are colorless also as well themselves....

They fail to realize one thing....

...Fighters like these....

....Can always be found....


....They may talk about fairness all they want....


....Fairness Is....

...When These Fighters (1) Helena Palama and (2) Terisha Miller....

...Finally are Found....

...And That Dear Friends....

....Is Where....

...The Fairness Always Will Lie.....
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#2 General Comment

White Diamond Realty (It's ALL about the money - Commission splits)

AUTHOR: P.J. - (United States of America)

It's not fair to paint all Real Estate Sales People with the same brush. The majority of them are fair and eithical. However, not all the piranha's swim in water. There's always a snake oil salesperson type that thinks they can outsmart the general public. They operate in the gray and red area's of the law and ethics. If you think you have a legitimate complaint, don't hesitate, call the Florida Real Estate Commission. They will investigate. Call 850-487-1395. I'LL BE BACK!
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#3 UPDATE Employee


AUTHOR: Tabetha - (United States of America)



My name is Tabetha Sibley. I am a Realtor-Associate here at White Diamond Realty.  I due apologize if you have ever had a bad experience with our company. I do have a problem with this content that you have written. One is that we are a very tight group of agents and I find it hard that you could have worked with the Theresa, Terisha, Helen, & Patty.  In Real Estate you typically work with just one agent.  Please tell me how you worked with all of them so I can better understand your situation. Each one of them are excellent agents.  As we all know in real estate we work on commission and for all 4 agents to be working with Bob would be stepping on one another's toes.  As agents of this company we strive for customer satisfaction and that requires answering our phones at all hours and being readily available to our customers. If we don't answer then business stops. So I just question the validity of this claim.


Thank you



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#4 Consumer Comment

Terisha Miller

AUTHOR: Tina - (United States of America)

I don't know how Terisha Millers name got in this mix.  It certainly does not belong there.  I have worked with Terisha Miller.  I found her to be the most knowledgable, hard working, competent real estate agent I have ever worked with.  I loved working with her.  I would not buy a house from anyone but her for all she has done for me.  Every time I had a question she would either have an answer or get it for me.  She knew what she was talking about. No pressure just completely helpful.  She always answered my calls within minutes or texted me.  Please get her name out of this report.  It does not belong there.  I am a tough consumer and old fashioned in my values.  I am a loyal individual who will speak my mind when I need to, this is one of those times.  Thank you Terisha for all you have done for me. 

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#5 Consumer Comment

Have to agree with Bob on this one.

AUTHOR: M - (United States of America)

I have to agree with Bob on this one, as the other two were probably written by boyfriends or wives of the white diamond staff. I had a house fire in 2008 due to a lightning strike and was looking for another house to rent fast. White Diamond was just down the street on 19 and decided to stop in. The agent was nice dont get me wrong and says oh we have a house available for you. I told the agent of my situation and I was not going above $850 for a house. She gives me a house that is in the BFE section of Weeki Wachee on Scaulp Duck ave.The woman had the nerve to give me the keys to the house and not drive with me out there. Go to the house only to find out the woman gave me the wrong keys. I had to come back to the office to get the right ones and it was close to closing. She says oh we open back up tomorrow, you can bring them back then. I did end up liking the house. I thought was was very unprofessional and stupid for these people to give keys out to strangers but i shrugged it off. I came back to the office and had all my paperwork and security deposit check given to them. Two days go buy and the agent comes back to tell me, oh i'm sorry it's a short sale house and we cant rent it to you. However we have more houses that are in the $900-1100 a month range for you. After telling the woman no 10 times, I demanded my check back and told them to buzz off. This was partly due to the fact that when I asked her are the other ones you want me to look at to rent are short sales or forclosures in the process of being sold, she says I dont know. It's now 2010 and i'm looking for a house. When I told my real estate agent of this story, they said this isnt suprising for White Diamond to treat people that way and their short sales are the worst to sell. I had a friend write Teresa about one of her MLS listings and she says it is sold, but LO and Behold, it's still active and she's trying to weasel the highest bid regardless. A cut above the rest is their motto. HA! More like below the rest.

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#6 Consumer Comment

White Diamond Realty is a great company

AUTHOR: Larry Qualls - (U.S.A.)

I have been buying and selling houses "by owner" for 20 years, I have had dealings with many realtors and real estate companies throughout the years. I moved to Hernando county a couple years ago and started buying and selling houses In this Area. I have dealt with several real estate companies around here and most were fine but I found White Diamond to be one of the best in the area, I don't know what Bob's problem was but it was not because of the professional service that White Diamond gives.

I know what I am doing and I have met a lot of bad Real Estate offices but White Diamond is not one of them, they are one of the most organized and professional real estate offices I have found in many years. Bob get a life, this time you are wrong. If you want someone to trash try finding a true loser and not make up stuff on a great company like the White Diamond Realty.

PS--Bob did you get evicted from a White Diamond rental for non payment?

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#7 Consumer Comment

One of the BEST Real Estate Companies in Hernando County - White Diamond

AUTHOR: Jlarkin - (U.S.A.)

Bob or Bod whatever your name is in Brooksville, I am sorry that you had a bad experience with this company. I on the other hand, had a wonderful experience with them and found this company to be a hard working and very reliable company. I have met all of the realtors, and by the way there are more there than the 4 you mentioned. Maybe you did not give them enough information and you gave them an impression of being a waste of time. I am sure that they get a lot of these - almost like "tire kickers" in the auto industry. Anyway, Theresa Tyner listed and sold my home in a very short time. She then went on and helped us find our dream home. My brother-in-law has used Patty Patrick and finds she is a very caring person.

Bob I think you must be an angry, grumpy old man. You should really put in your report all the circumstances, I find it disheartening that you would try to ruin the reputation of a company based on your own insignificant little experience, but then again your are a probably one of the people who are loosing your home and wanted them to perform a miracle and get you a beautiful new home. Consider this you really are insignificant. Get a life, change your own life.
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