• Report: #1004583
Complaint Review:

whoknewbooks.com - Telebrands as seen on TV

  • Submitted: Mon, January 28, 2013
  • Updated: Mon, January 28, 2013

  • Reported By: Stephanie — El Cajon California United States of America
whoknewbooks.com - Telebrands as seen on TV
79 Two Bridges Road Internet United States of America

whoknewbooks.com - Telebrands as seen on TV TELEBRANDS Ripped offf on internet order!!! Clicked Cancel and it ordered it, Internet

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I saw an advertisement on CNN for whoknewbooks.com to order two books for $10 plus shipping and handling. The books were suppose to be Who Knew? 10,001 Easy Solutions to everyday problems and was to include as a bonus a book called extreme coupons. The total of $17.95 they showed included the $10 plus shipping and handling. Good deal huh?

So I entered all my information including credit card info and it took me to another screen where they tried to sell me another book with free shipping. I said NO. It then took me to yet another screen to order an additional book and I said NO. The next screen wanted me to upgrade to hard cover books and I said NO. after 3-4 more screens of trying to sell me additional stuff I didn't want it got to a screen to confirm my order.

 In the background I could see the total of the order and it showed 28 dollars and some odd cents. I finally had it with the order process and just wanted to cancel and get out before clicking confirm.

It just sounded like they wanted to charge me for something I didn't want and after all the BS of ordering extra stuff screens I ended up not wanting anything at all. I clicked the cancel button to cancel the order (before I even ordered it) and the screen said thanks for your order. I'm pissed. What a ripoff.

I know the trouble I'll have if I try to get my money back or cancel the order by phone. (they have a (855) area code number and it's probably setup to charge more money for just calling them).

I guess I'm just going to eat the money. I hope that the books are worth the $28 I was charged, but somehow I doubt it. I'm sure I'm going to see other charges show up on my card as well.  Please be warned. Clicking Cancel will just complete the order. I'm glad that I said NO to everything else.

Reading the other ripoff report (which I should have before I ordered) tells more info on how they operate. It appears that the extra $10 that they charged shows as a "continental US shipping charge". What a joke. 

This report was posted on Ripoff Report on 01/28/2013 03:11 AM and is a permanent record located here: http://www.ripoffreport.com/reports/whoknewbookscom-telebrands-as-seen-on-tv/internet/whoknewbookscom-telebrands-as-seen-on-tv-telebrands-ripped-offf-on-internet-order-cl-1004583. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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