Wholesale Carpet Outlet Best Carpet coming apart and not properly installed Gettysburg Ohio

In april of 2005 we had contacted Wholesale Crapet Outlet about having new carpet installed.
We went to the showroom and was shown several styles and chose one that was the best carpet that he had.
About a year later we had noticed the carpet not seated right around our doors and seen where the carpet was not properly strectched so they had agreed to come out and take a look.

They sent an individual out who then said they would get back with us, After about 2 weeks I had contacted the store to talk to Mr Ron Lynch to see what they were gonna do about the carpet coming apart.

Mr Lynch informed me that since we didn not have baseboard trim in our house then there was nothing they could do. Baseboard trim is not a requirement and its my decision to have it or not.

I then contacted Mr Lynch a few months later telling him that the seam where they put 2 peices of carpet together was coming apart and he said he would send someone out to restretch the carpet and fix the seam.

After about 2 weeks nobody had shown up I called Mr Lynch again and was promised he would someone out, To this date no one has shown up nor even attempted to contact me.

THe carpet has started to wear prematurely and is coming apart and making areas in the carpet where there is no carpet cause it started to come apart.
I paid almost $1500.00 to have this carpet installed and its not right and they dont want to do anything about it.

Aaron
Union City, Ohio
U.S.A.