Wholesale inventory Network WENMember Service Manager, DAE H, BYUM Retired, widow, purchased impulsively then tried to cancel without EVER using their services and not considering my lack of travel accessability Orlando, Florida

In late January, 2016, I attended a seminar hosted by this travel company. At the completion I unfortunately purchased a travel service . I am a widow, retired and did not think things through and realizing I would be traveling very little. About mid March 2016 I contacted the company requesting a refund after pleading my case to Member Service Manager, Dae Byum. He advised me that he had to take my request to upper management.

Since my first contact, I Have made so many phone calls and emails as a followup to this person and cannot get a reply. Today is August 20, 2016 and I sent another email. Technically, I am still one of their paid in full clients that cannot even get a return phone call. I realize that about one month or a month and a half passed from initial purchase and I never used their services at all when I requested a refund. I feel this company should consider their clientele and their reputation and consider refunds if requested within a reasonable time and none of their services used.