Report: #980157

Complaint Review:

  • Submitted: Mon, December 10, 2012
  • Updated: Sat, December 22, 2012
  • Reported By: toni892 — blossburg Pennsylvania United States of America
    132 Larchmont Ave
    United States of America WHOLESALE FACTORY I paid $127.00 for two ,2, Life Proof iPhone 5 cases and other accessories but never received the product-s- I sent emails and called numerous times but did not receive a repl Internet

*REBUTTAL Owner of company: Items Not in Stock

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I had purchased two (2) iPhone 5 Life Proof Phone cases on 11/24/12. The Website details that the orders take only 1-3 business days or 3-9 days for total process but in fact I never received my product and I sent multiple emails and I left messages but no return calls or emails. The Website does not have the companies phone # address only 2 email addresses. This website is a total scam, beware.
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This report was posted on Ripoff Report on 12/10/2012 10:57 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Owner of company

Items Not in Stock

AUTHOR: wholesalefactory - (United States of America)

The item in question is on backorder, the order was delayed for this issue and the customer told. The order was a pre-order set to ship at a later date anyway, and this was clearly noted that there was a wait for the stock to come in. We ship all orders for items in stock within 2-3 business days and all orders are delivered as expected or else a refund or a replacement shipment is issued. Obviously this person failed to read the order information or the numerous emails stating that the items ordered were on backorder and instead chose to come here and make a false statement rather than taking a minute to read our messages opr review the information clearly presented to them.
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