Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #990275

Complaint Review: Wi-Power Internet & Phone - Oldsmar, FL 34677 Internet

  • Submitted:
  • Updated:
  • Reported By: StChienne — Tucson Arizona United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Wi-Power Internet & Phone 255 Pine Ave. N. Internet United States of America

Wi-Power Internet & Phone Trans World Network Corp. Not Providing the Service I Pay For, Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I pay Wi-Power Internet of TransWorld Network Corp. for internet service at my home in Picture Rocks AZ. The fee is $68 per month with a guarantee of a minimum connection speed of 1 MBSP download and upload. I was assured the speed provided would meet my needs. I am a writer and work at home. Visit many websites and download information and then write papers which I upload to clients' sites. Most of this accomplished by email.

I am not a gamer and do not download music. My only additional Internet use is to watch movies on Netflix. Since becoming a Wi-Power customer, I do not have a reliable connection. I cannot do email, cannot download information, cannot upload my work, and cannot watch movies on Netflix (they say my connection is too slow). Complains to TransWorld result in me spending hours on the phone with their technical support people who have me plug and unplug routers and run speedtest.net which simply shows my connection speed isn't what I am being charged for.

They end up telling me that many people are using the internet, children are on vacation, parents are home from work, etc. Now they tell me they will monitor my connection speed, but when I called for the results of that monitoring, they said it is inconclusive. I use speedtest.net many times throughout the day and keep a record of the speeds it reports; about half the time the site will not load because my connection speed is too slow. 

This report was posted on Ripoff Report on 01/02/2013 07:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wi-power-internet-phone/internet/wi-power-internet-phone-trans-world-network-corp-not-providing-the-service-i-pay-for-990275. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now