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ED Magedson – Founder
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- Report: #990583
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| WILD BIRD MART
Internet United States of America |
|
WILD BIRD MART Purchase immediately charged to credit card 12/15/12 but never shipped; no communication from vendor Internet
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I ordered a "Squirrel Proof Bird Feeder Ultimate Blocker" online from this company on 12/15/2012. I got a confirmation e-mail the same day saying it would be shipped within a day by UPS Ground.
The amount of $218.38 was immediately charged to my AmEx card. As of this date (1/3/2013) I have not heard another word from this company. No e-mail that the item had shipped or had been back-ordered or otherwise delayed. It was to be shipped to MA, not exactly the end of the world.
There is no telephone number on their webpage (that should have been a heads-up) so I called the vendor's telephone number appearing on my credit card statement. It sounds like a fax number. So I e-mailed them at the address given on their website: custserv@wildbirdmart.com to cancel the order. Message returned "undeliverable - permanent error".
So I contacted AmEx and they will investigate. They have deducted this charge from my bill - thank goodness for AmEx customer service.
I have never dealt with this company before and obviously never will again.
The amount of $218.38 was immediately charged to my AmEx card. As of this date (1/3/2013) I have not heard another word from this company. No e-mail that the item had shipped or had been back-ordered or otherwise delayed. It was to be shipped to MA, not exactly the end of the world.
There is no telephone number on their webpage (that should have been a heads-up) so I called the vendor's telephone number appearing on my credit card statement. It sounds like a fax number. So I e-mailed them at the address given on their website: custserv@wildbirdmart.com to cancel the order. Message returned "undeliverable - permanent error".
So I contacted AmEx and they will investigate. They have deducted this charge from my bill - thank goodness for AmEx customer service.
I have never dealt with this company before and obviously never will again.
This report was posted on Ripoff Report on 01/03/2013 10:46 AM and is a permanent record located here: http://www.ripoffreport.com/reports/wild-bird-mart/internet/wild-bird-mart-purchase-immediately-charged-to-credit-card-121512-but-never-shipped-no-990583. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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