Report: #990583

Complaint Review: WILD BIRD MART

  • Submitted: Thu, January 03, 2013
  • Updated: Thu, January 03, 2013
  • Reported By: jax009 — Sneads Ferry North Carolina USA

    United States of America

WILD BIRD MART Purchase immediately charged to credit card 12/15/12 but never shipped; no communication from vendor Internet

Show customers why they should trust your business over your competitors...

I ordered a "Squirrel Proof Bird Feeder Ultimate Blocker" online from this company on 12/15/2012. I got a confirmation e-mail the same day saying it would be shipped within a day by UPS Ground.

The amount of $218.38 was immediately charged to my AmEx card.  As of this date (1/3/2013) I have not heard another word from this company.  No e-mail that the item had shipped or had been back-ordered or otherwise delayed.  It was to be shipped to MA, not exactly the end of the world.

There is no telephone number on their webpage (that should have been a heads-up) so I called the vendor's  telephone number appearing on my credit card statement.  It sounds like a fax number.  So I e-mailed them at the address given on their website: to cancel the order.  Message returned "undeliverable - permanent error".

So I contacted AmEx and they will investigate.  They have deducted this charge from my bill - thank goodness for AmEx customer service.

I have never dealt with this company before and obviously never will again.  
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This report was posted on Ripoff Report on 01/03/2013 10:46 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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