Report: #953571

Complaint Review:

  • Submitted: Wed, October 10, 2012
  • Updated: Wed, October 10, 2012
  • Reported By: sparky1 — glasgow United Kingdom
    6/1 waterport place
    United States of America matt green , closes accounts corrupts data , re-opens your account hey presto you didnt win gibralter europe, Internet

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 folks this is not sour grapes , ive made it clear i will never let william hills away with this , oct 14th 2011 approx 20.23hrs i was playing online roulette on william hills site , i used my debit card to deposit 12 payments between 100-200 , i eventually got lucky winning up to 8000, i called william hill online and asked for my winnings to be returned to my card , they said you can have a quick cash if you wait till the next day , quick cash is were you enter a william hills shop and put your voucher on the counter to be cashed , firstly SHOPS DONT HOLD 8K , earlier that day i win 1800 and was given a quick cash voucher i was pinged from shop to shop but no shop could cash it SO WHAT CHANCE WOULD I HAVE WITH 8K ?

through data protection laws i asked william hills for a copy of the call on that evening , after breaking many laws hills sent out a copy of this dialog this being the conversation between me and customer services  the call hills sent was 7 seconds shorter than what talk talk communications confirm , a clear case of call doctoring , of course they cut out the request i made for winnings to be placed back to card , and replaced it with a request for a 1500 quick cash voucher , ABSOULUTE FRAUDSTERS

so after having a long thought i remember the exact time date and call of when i made a request for 1500 which was almost 2 months before 14th oct 2012 , so i ask for this recording again through data protection after breaking many laws hills send this recording out , its 6 minutes 44 seconds in duration , so i again check this with talk talk communications  they assure me the call was 25 minutes 52 seconds  a massive 19 minutes missing ,,, ABSOULUTE FRAUDSTERS 

so i ask hills about the missing 19 minutes , hills say the 19 minutes are on 3 servers around the world as i was pinged to 3 different countries as asking for a withdrawel was unique , ASKING FOR WINNINGS IS A UNIQUE REQUEST ?  ive been with them for 4 yrs , same number ive called and paid out no problem 

so back to the missing 19 minutes i ask hills for a copy of these suppose 3 calls to make up 19 minutes ,, yes folks its true HILLS SEND ME OUT 19 MINUTES OF HOLD MUSIC , come on folks WAKEY WAKEY 

william hills are FRAUDSTERS , remember every word of the conversation on each call and my requests , its completly without doubt william hills did not and didnt pay out 

they closed my account concealing all the evidence , after many requests to let me see my account , they re-opened it , MY DATA WAS CORRUPTED AND REMOVED  it was made out that i didnt win ABSOULUTE FRAUDSTERS

but , i took screenshots of my wins , a ask through data protection of corrupt gibralter to help me by asking william hills to release the true data , hills sent out data which shows im not playing casino at that specific time ,, but i have screenshots that i am ,

so the corrupt GRA send out a letter stateing william hills have done no wrong ,,  folks  corruption and fraud is allowed in gibralter afterall phill brear sent me a letter stateing hills done no wrong ,,19 minutes missing from a call , hills data doesnt match true communications data , screenshots im playing and winning on roulette becomes deleted from my online account , but still i have the screenshots and brear and co from the corrupt GRA say hills have done no wrong 

GUYS WAKEY WAKEY , stay away from anything regulated by gibralter as for williamhills well come on folks , make your own mind up

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This report was posted on Ripoff Report on 10/10/2012 04:14 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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