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Report: #957562

Complaint Review: Wisdek SEO - Richmond Hill Ontario

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  • Reported By: Alexandervich — Richmond Hill Ontario United States of America
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  • Wisdek SEO 180 Brodie Dr Unit 5 Richmond Hill, Ontario United States of America

Wisdek SEO Wisdek Failed to do ANY work for us. Richmond Hill, Ontario

*REBUTTAL Owner of company: Reply

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In the beginning of August 2012 I placed an order with the company by name WISDEK CORP :  3 projects for SEO work and new design of 2 websites. According to the agreement signed by me and WISDEK the 2 new sites were supposed to be ready in 2-4 weeks. After 6 weeks I have not received a single page of the new sites, this project was supposed to be taken care of by their programmer.

As for the SEO projects, when I started with Wisdek, my websites were at the end of 1 st page , #13 of Google. Wisdek representative who was working (better to say who was NOT WORKING) on my sites was Farid. After 4 weeks I was on the 2nd page of Google, #24, then I called  Eran ( vice president of sales and marketing) and asked for explanation of  the very poor results of his work. He said the sites will start rising soon.

After 6 weeks  my places on Google pages were: 5th page #58 and 7th page #82, a week later I could not be found in first 10 pages of Google.

I have hired an independent expertise  on SEO who performed a complete analysis of Wisdek work on my projects as a result of it I know that during the whole period of 7 weeks Wisdek charged me $6500 and spent ONLY $30 on the most empty and cheapest links (usually it is at least 40-50%, which means that out of $6500 they we supposed to buy links for at least $3000).

I have made a great mistake that had not checked internet REVIEWS ON WISDEK before I signed the agreement with them. When I read those reviews I got astonished by the quantity of unsatisfied customers, the company is just grabbing money from  clients using a once upon a time reputation, they have a lot of branches in North America as well as in Israel, UK and Austria, which they are constantly boasting of, they are BIG AND EMPTY. I have started a court suit against Wisdek and I am sure I will win. Those who are interested or want to join or who suffered like me and lost business, money, time may write me, I will send you proofs of disgusting work of Wisdek Corp.

This report was posted on Ripoff Report on 10/20/2012 09:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wisdek-seo/richmond-hill-ontario-/wisdek-seo-wisdek-failed-to-do-any-work-for-us-richmond-hill-ontario-957562. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 REBUTTAL Owner of company

Reply

AUTHOR: Eran - (Canada)

POSTED: Monday, December 10, 2012

Customer was very happy customer of Wisdek: his last report (attached) shows 15757 monthly visitors from 1653 keywords for a VERY competitive industry, Escorts.

Client chose to leave Wisdek and to use a black hat seo company, which promised him even better results than what we have done for him with white hat seo services.

Their website traffic and positions dropped due to the penguin and panda updates of Google.

They came to our office and we told them that since they used black hat SEO services, we will not be able to repair it, and they may even drop more on the future updates of Google. We also explained them about the duplicate content that all of their sites had, and recommended them to change their content.

We also showed them their competitors who are using our services, and didn't drop, due to our high quality. We recommended them to start with new websites from scratch.

Our partner, the web design company Business Media refused to take this job at the beginning: this client owns them money from several year before and is on their blacklist but we forced them to accept the client again since we never had billing problems with them ourselves.

The web design company has a proof of sending them copy of the websites to approve, but they claim that they didn't get the e-mails. (all of this Data reports and emails can be provided).

They still requested to try to do SEO for one of their sites, we told them that it will take min 90 days till they will see any effect of our white hat seo work. Whoever understands how seo works, understands that what they claim is not due to our work, but due to the previous work which was done on their site and damaged their linking profile and caused their rankings to drop.

Our process of link building and providing SEO services to our customers is very well documented and we report on every single bit of activity performed for our customers and we have all linking activities and content development recorded in our CRM, thats how we do business, we track and monitor every piece of action we perform for our customers.

We can also provide proof of black-hat links and activities they got involved in with other company that caused damage to their online reputation. They wanted quick results at low cost, and there is no free cheese in this world, especially when you want rankings on Google. Every webmaster will tell you, including Google guidelines, that expecting fast results is unrealistic and cannot happen naturally. Now this company tries to put a blame on us after purchasing black-hat services which is clearly prohibited by Google.

The client try to win his money back via charging back and cc, and lost. He claimed to take us to court, and we welcomed it, since we hold all of the documentation, and this client still own us money. We even have a report from today which showing that after the 90 days, their ranking went up to. 

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