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Report: #1466872

Complaint Review: Wix.com - Internet

  • Submitted:
  • Updated:
  • Reported By: eric — Canada
  • Author Confirmed What's this?
  • Why?
  • Wix.com Internet United States

Wix.com Wix Charged me for a premium plan that didn't even include a truly free domain, and threatened to leak my private info including my home address! Internet

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I was making a portfolio website for my post-production work with Wix, and decided it was time to go premium, get a domain and launch it. I got the $14 per month entrepeneur plan, which apparently lets you register a domain for free. 

Spoiler Alert: IT DIDN'T DO THAT. Instead it gave me a voucher for just the first year of having the domain. But that's not the worst part.

The worst part is I was willing to deal with paying the extra amount for the domain per year, but then, these guys have the audacity to charge me $10 for private registration. This meant that if I chose not to pay the $10, all my personal info given to them, including my home address, would be published. 

That is disgusting. Absolutely abysmal. I have way stronger words I want to use but I don't want to use thme on a public forum like this.

I immediately cancelled my plan at that point, as I wasn't going to use a service that forced people to PAY MONEY TO NOT HAVE THEIR PRIVATE INFORMATION LEAKED. I was told Wix was pretty bad, but this was worse than I was expecting. I encourage everyone to look elsewhere to host their site, preferrably a platform that values everyone's privacy, not just the ones who are willing to pay extra for it.

I should be getting a refund in 20 days max according to the email I got. If I don't I will update this report. 

This report was posted on Ripoff Report on 11/07/2018 07:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wixcom/internet/wixcom-wix-charged-me-for-a-premium-plan-that-didnt-even-include-a-truly-free-domain-an-1466872. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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